Customer Service Assistant
Resume:
DANIELLE R. HARDGE
*****************@*****.***
Fort Lauderdale,FL 33312
OBJECTIVE: To obtain a responsible position offering expansion of
knowledge, career opportunity, and excellent customer service. I wish
to work with and build a relationship of confidence of trust with a
reputable company. I am a hardworking, reliable, self motivated, team
player and dedicated to getting the job done accurately and in a timely
manner. My desire is to increase my experience.
Smith Hiatt & Diaz 12/2008 - 02/2011
Paralegal
Prepare complaints, motions, notice of hearings, affidavits, defaults
Prepare filing summons with court
Create Memo and Reports
Prepare Revise and Proofread Document
Drafted mortgage foreclosure documentation
Perform legal research
Prepare Notice of Action (NOA)
Complaint Filing on LPS
OCWEN FINANCIAL 01/2004 - 12/2006
Collections/Legal Assistant
Contacting different business to collect on outstanding balances
Giving the business different options they could use to pay their
balances
Resolving debt and Re-establishing credit line
Handling fees and Charge off accounts
Open new claim files, prepare accounting information, and keep
accounting advised of new claims
Maintain filing system, prepare pleadings binder
Preparation of depositions
Responsible for drafting all of the documents for management and
court systems
THOMAS BAXLEY AT LAW 02/2003-12/2003
Legal Assistant
Answering incoming calls on the Access line to complete new
application for potential clients. Including conflicts search and
income qualifications.
Take client history including necessary information to determine the
specific legal questions of client.
Drafted mortgage foreclosure documentation.
Performed legal research
Preparation of depositions
Responsible for drafting all of the documents for management and
court system.
Responsible for the timely filing of all evictions request with
courts and notices with the property tenants, owners and client.
Preparation of the foreclosure drafts and original legal documents,
pleadings and correspondence from dictation and previously prepared
documents for attorney review.
Responsible for 100 + files from designated clients.
Preparation of files for final summary judgment of foreclosure,
hearings and calculation of the final judgment of foreclosure.
Faxing
Filing, Copying
Data Entry
EDUCATION:
Saint James Academy 1998- 2002 Fort Pierce, FL
Miami Dade Community College 2010- Present Miami, FL
ADDITIONAL SKILLS:
Proficient in Windows, Microsoft Word,
Word Perfect
Internet Research, Microsoft Access &
Excel
Extensive Experience: With computer databases and spreadsheet programs
( Access, lotus notes, excel, Outlook)
• Skip Tracing, New Track, Vendor Scape, Lexis/Nexis, Perfect
Practice, LPS
• Knowledge of FDCPA Laws
Knowledge of and able to read EOB's
Contact this candidate