Customer Service Manager

Stefanie Perri Tartaglia

*** ***** **** #***

Jersey City, NJ 07302

Cell: 610-***-****

Email: *************@*****.***

EXPERIENCE:

The Strata Group, LLC 2007-2012

Chief Financial Officer 2009-2012

. Managed staff of four direct reports and various project consultants.

. Responsible for all financial reporting for an asset holding company

and nine related entities in the real estate industry. Reports such

as profit and loss statements, balance sheet, budgets, forecast,

variance reports, cash and sales dashboards, and merger and

acquisition proformas.

. Served as the human resource manager supervising the pay and benefits

and administration. Created standardized forms for new hires,

terminations, status changes and disciplinary warnings.

. Managed relationships with vendors and creditors during extended

periods of cash flow constraints due to rapid expansion in a

challenged industry.

. Managed working capital during the growth of the organization from 5.2M

in annual revenue in 2007 to 18.6M in 2011.

. Researched, sourced, and gained approval for multiple loan & refinance

applications including three SBA loan approvals.

. Integral member of the merger and acquisition team resulting in the

sale/merger of the largest of our subsidiary companies in early 2012.

Participating in: initial meetings with potential buyers, letter of intent

& sale agreement negotiations, due diligence, settlement sheet

preparation, and the disbursement of proceeds from sale.

. Worked with corporate attorneys and tax professionals to minimize the

member's tax impact of debt restructuring, ownership restructuring,

debt forgiveness, extreme variances in the profitability, and the sale

of the real estate brokerage.

Director of Finance and Accounting 2007-2009

. Responsible for the reparation of financial reports and analysis for

all entities including inter-company allocations and reconciliations.

. Monitored and calculated capital account balances for eight partners

with varied ownership across all related entities.

. Analysis and recommendations for potential business ventures and

expansion scenarios.

. Conducted monthly financial reviews with managers and managing partners.

. Lead an expense reduction initiative that eliminated 75,000 in monthly

costs.

. Researched, selected, and implemented a new software package to fully

integrate the accounting and transaction management for the real

estate brokerage launched 1/1/2010.

Marble Crafters USA Inc. 2002-2007

Assistant Controller 2004-2007

. Responsible for the preparation and profit and loss statement, balance

sheet and outstanding receivable and payable reports.

. Month end close administration including trial balance analysis and

adjusting journal entries.

. Served as the lead contact for corporate audits for years 2005 & 2006.

. Established new work flow patterns between customer service,

productions, and accounting to create efficiencies in process and in

staffing requirements.

. Human resource manager including payroll and benefits administration.

. Managed and worked directly in accounts receivable processing while

supervising accounts payable.

. Played an integral role in the software change over from SBA to ACCPAC

including system setup and employee training.

. Responsible for daily inventory tracking on manufacturing work orders

and supervising the physical inventory counts.

. Daily monitoring of cash on hand, outstanding checks, and the balance

of capital available.

Staff Accountant 2002-2004 PT

. Account receivable processing including customer billing and

collections.

. Tracking of transactions through the general ledger from raw materials

to finished goods.

. Analyzed profitability on a per project basis for large projects

including material, labor, and manufacturing and remaking costs.

. Prepared background data for budget preparations.

. Provided support for the human resource department assisting with

payroll and benefits administration.

COMPUTER SKILLS

. Microsoft office suite

. ACCPAC Accounting Software

. Lonewolf Accounting Software

. Lucero Summit

. Google Business Platform (gmail, calendars, document sharing)

. Quick Books Enterprise

. COSS Apollo Workstation

. ADP Payroll

. KTBS Payroll

EDUCATION:

Bachelor's Degree 2004

. University of Delaware - Business Administration, Concentration in

Management

. GPA - 4.0

. Awards:

2003 Outstanding Panel of Juniors

2004 Outstanding Panel of Seniors

2004 Albert H. Dunn III Business Administration Award

Member of the Beta Gamma Sigma Honor Society for AACSB accredited

Business

Programs

Member of Phi Kappa Phi Chapter 5 Honors Society

Member of Golden Key Honors Society

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