Receptionist, Hostess, Customer Service

Location:

Posted:

September 28, 2013

Dovica Aristhene

Tamarac, Fl ***19

Email: ***************@*****.***

Summary

Accurate, assertive, and adaptable Receptionist & Hostess who can effectively multi-task in challenging situations and meet critical deadlines.

Skills

• Customer service

• Management experience

• Excellent communication and organization skills

• Team oriented with proven leadership

• Fluent in three languages : English, Creole, French

• Secretarial: Filing, Data Entry, Phones, Microsoft Office

• Certifications: 1st Aid/CPR/AED

Work History

Bahama Breeze December 2010-July 2013

• Guest Service/Hostess- Retail, Customer Service, Assist Management, Assist Waiters

Elizabeth Arden Red Door Spa- November 2011-May 2012

• Guest Service Representative- Booking, Confirmations, Customer service, Retail, Spa tours and Data entry

Cinemark Palace 20- December 2007- October 2008

• Premier Level Guest Service/Coordinator- Phones, Customer service, Booking, Retail, Hostess

FAU Campus Recreation- January 2005-December 2007

• Front Desk/Sports Official- Verify student enrollment, Customer service, Scorekeeper, Manage intramural sports

Education

Florida Atlantic University -In Progress

• Bachelors of Science in Exercise Science & Health Promotion

• Minor in Sociology

William H Turner Technical Arts High School-2004

• Diploma and Certifications- Office Clerk and Web Design