Customer Service Data Entry
Resume:
Brittani Jackson
Miami, FL 33176
Phone: 786-***-****/786-***-****
E-Mail: ************@*****.***
Objective
Seeking a Customer Service position that will enable me to use my strong customer
service skills, where my work experience can be utilized and expanded and the ability to
work with people.
Work Experience
December
2010 to April
2012
June 2007 to
August 2007
January
2010 to
November
2010
June 2008
to
November
2008
•
CDJ Maintain records of contacts, accounts and orders
•
Marketing Helped customers in choosing products that assisted
with medical needs
Miami, FL
• Data entry within a two window system
Customer
• Data entry into spreadsheet of customer tracking
Service/Ad
ministrative
PRC, LLC
• Cont
Cutler Bay, FL
act
private Customer Service/Administration
individ
• Administrative duties included: Data entry within a two
uals
screen system; sending e-mails; Excel spreadsheets
by
• Provided customer service for an average of 80 calls
teleph
per day, answering customer inquiries, solving problems,
one to
and providing new product information
solicit
• Perform customer verifications
sales
for
Champs Sports
servic
es Miami, FL
• Expl
Cashier
ain
•
produ Greeted customers entering the store to ascertain what
cts each customer wanted or needed
• Answered questions regarding store and products, while
and
servic maintaining knowledge of current sales and store
es and promotions
answe • Computed accurate sales prices for purchase transactions
r
• Assisted customers in person and via telephone
questi
ons
from Dade County School Board
custo
Miami, FL
mers
Student Intern
• Answered and directed phone calls
• Data entry; send e-mails; Excel spreadsheet
• Photocopied, Scanned and Faxed documents
September 2006 to Party City
November 2006 Miami, FL
Floater
• Worked as a team member performing cashier duties, product assistance and
cleaning while providing excellent customer service
• Provided an elevated customer experience to generate a loyal clientele
• Answered questions regarding store and products, while maintaining knowledge of
current sales and store promotions
• Greeted customers entering the store to ascertain what each customer wanted
or needed
June 2006 to
Dade County School Board
August 2006
Miami, FL
Student Intern
• Answered and directed phone calls
• Data entry; send e-mails; Excel spreadsheet
• Photocopied, Scanned and Faxed documents
Experience
Office Aide
• Answered and directed phone calls
• Took and distributed messages
• Received, sorted and distributed incoming mail
• Photocopied, scanned
Education and Training
2008 Miami Killian Senior High
Miami, FL, USA
High School Diploma
• English, Mathematics and Science Honors
• Citizenship Honor Roll
• 3.0 GPA
Skill Highlights
• MS Windows proficient • Excellent commun
• Customer service • Fast learner
Contact this candidate