Sales Customer Service

Jennifer Ashley Waters Ballantyne Lakes Road

704-***-**** Cell

Charlotte, NC 28277

*******.********@*****.***

PROFILE

. Experience in managing a sales team - General Manager, Sales Manager,

Inside and Outside Sales

. Fourteen years sales experience in the franchise, education, computer,

languages, IT, radio, security, retail and real estate industries.

Finalized proposals and legal contracts

. Eight years actively engaged in international business with clients

from diverse cultural backgrounds

. Specialist in selling tangible and intangible products - selling

experience in ten different industries

. Successful in all areas of sales. Telemarketing, cold calling, inside,

outside and sales management

. Medical Interpreting for World Services - translator- interpreter-

language teacher

. Expertise in customer service issues - selling business to business,

generator, hunter, cold calling

. Extensive expertise in all areas of sales. Sales training,

motivational sales, individual sales and managing a sales team

. Sales representatives and sales support - Sales Executive, Director of

Sales and Business Development

. Trilingual: English is my first language, completely fluent in

Spanish, fluent in Portuguese

EXPERIENCE HIGHLIGHTS

Tanner Pharmaceuticals: Business Development Manager

Franchise Sales Advisor, Consulting, Medical Interpreting, Advertising,

Construction and Retail Sales

. Represented and sold 18 franchise concepts in the Carolinas

and Florida

. Promoted advertising sales and networking sales

. Medical interpreting and teaching languages to executives

. Spent a year in various areas of retail sales

. Combination last few years of sales, interpreting,

consulting and training

Responsible for managing Computer training company- Sales Manager in

Charlotte, North Carolina

. Responsible for all areas of sales and managing 8 sales

representatives

. Handled sales revenue and managed existing accounts and new

business

. Reported P & L and IBIDA numbers

. Reported directly to the CEO

. Managed and trained sales representatives - along with

overlooking impact of operations

. Sold business to business, sold to major corporations

. Worked with accounts such as Bank of America, Wachovia, and

First Equity

Sold international franchises in the computer training and language

training industries

. Sold US$2.5 million in initial franchise fees; 10 Master

Franchises and over 32 Unit Franchises

. Surpassed goals for Latin America by 114% in the first year

. Sold international franchises in Bolivia, Chile, Peru,

Colombia, Venezuela, Pakistan, Lebanon, Bangladesh, China,

Philippines, Vietnam, Dominican Republic, Ecuador, Honduras

and Jamaica

. Played a key role for sales training and increasing sales

revenue in South America and Asia

. Accountable for International sales and market development.

. Won Outstanding Performance of the Year Award for 2000

Director of franchise Development for Latin America and Asia

. Supported over 100 sales Representatives/franchises from

South and Central America

. Increased sales revenue and franchise royalties

. Provided sales training in various Latin American countries

. Met Division goals/objectives for overall revenue and

profitability

. Networking and selling franchises worldwide. Sold

franchises in Costa Rica, Panama and China

. Additional selling TOFEL program; exceeded sales goals for

TOFEL program

. Responsible for training international franchisees in all

aspects of their sales programs

. Prospected for franchise candidates by mail, telephone and

in person; continually monitored and evaluated potential

franchise candidates reported and followed up on all the

foregoing

. Sold advertising and promotional materials for ELS Language

Centers

. Worked in team settings; communicated in appropriate

languages

Supported and sold for largest International Relocation Company in Mexico

City for Fortune 500 Companies

. Supporting all activities of the largest international real

estate company in Mexico City

Increased sales efficiency to

improve use of agent time and improve client satisfaction

. Facilitate the relocation into Mexico of foreign executives

and their families from all parts of the world

. Developed business relationships with over thirty FORTUNE

500 clients

. Created a condensed easy-reference orientation guide for

foreign executives. This included details on cultural

differences, immigration, local mores, legal, and taxation

and education issues

. Negotiated and finalized rental and sales contracts with

Mexican property owners on behalf of foreign clients

. Top real estate agent for the months of September, October

and November 1994

Sales Awards throughout the years

> Won Outstanding Performance of the Year in 2000 at New Horizons

Computer Learning Centers

> Profiled in Franchise International Magazine Worldwide entitled,

"Woman at the Helm"

> Brinks Home Security

o 25th out of 520 representatives nationwide the month of Sep

96

o Grossed highest sales for the month of July, August and

September of 1996

o Customer service award for October in Los Angeles branch

o Certificate of Completion for Leasing. Completed The Impact

of Maintenance Retention

o Certificate of Completion. Fair Housing, Leasing For a Living

and Fair Housing For Maintenance

o Outstanding Performance CES

Employment History

Zee Medical, Sales Rep Current

Metrotek Learning Information Technology Director of Sales

2013

Tanner Pharmaceuticals International

Business Development Manager 2012

Independent Contractor/Consultant/Franchise Broker/Trainer/Interpreter

January 2008-2012

Franchise Growth Systems - Based out of Arizona, covered sales for

Carolinas December 2005 - January 2007

Franchise Sales Advisor

Computer Educations Services Corporation Charlotte, NC and South

Carolina April 2005 - October 2005

Company went out of business

VP of Sales

Sabbatical to raise my son

January 2003

New Horizons Computer Learning Centers Anaheim, California

Director of Franchise Development

October 1998 - December 2002

ELS Language Centers, Inc., Culver City, California

Director of Development, Latin America

February 1997 - June 1998

Brinks Home Security San Diego & Los Angeles, California

Sales Associate

January 1996 - January 1997

International Relocation Service SA de CV Mexico City, Mexico

Relocation Consultant

January 1991 - March 1995

Hamilton School and Thomas Jefferson Mexico City, Mexico

English Teacher

January 1987 - December 1990

EDUCATION

Universidad de Las Americas Mexico City, M xico

Bachelor of Arts in Bilingual Education Graduated

1992

Northern Arizona University Flagstaff, Arizona 1990

GPA 3.9

Contact this candidate