Customer Service Assistant

Tracy Strickland

*** ********* ******

Elyria, Ohio 44035

440-***-****

TLSt **********@*****.***

Objective

To gain employment in a professional setting

E ducation

N urse Assistant T raining

A merican Red Cross, Elyria, Ohio J une 2012

CPR / F irst Aid Training, Honor Roll, Perfect Attendance

Life Skills T raining

Guidestone Elyria, Ohio A pril 2012

College Coursework-Medical Assisting

Lorain County Community College, Ohio A ugust-

October 2009

H igh School Diploma

Gallatin Senior H igh School, Gallatin, Tennessee M ay 1992

Work Experience

B radley Bay Health Center J une 2012- October 2012

Bay Village, Ohio

STNA

• Provided direct care

• Assisted residents with Activities of Daily Living

Gerry Gatten /State Farm Insurance M ay 1998-

J une 2008

E lyria, Ohio

Licensed Staff

• Processed cash and credit t ransactions

• Provided customer service- answered inquir ies/processed claims

• Responsible for opening and closing office

• Performed clerical duties/schedules appointments

• Prepared applications for new policies

Volunteer Experience

Child Care(in home) J uly 2009-

M arch 2012

• Provided care and supervision for children

• Prepared and served meals

References available upon request

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