Customer Service High School
Resume:
Melody Maisonet
Apartment *D
Bronx, NY 10458
********.******@*****.***
EXPERIENCE
Lead Facilitator/Activity Specialist - Art and Self Expression
Nov 2012 – Present, Children's Aid Society, Bronx, NY
Managed classroom and supervised all activities.
Assisted students with academic help. Groups of 25, ages 11-14
Facilitated Art activities through Music, Visual Art and Poetry.
Organized and maintained documents for classrooms.
Responsible for the safety of students ages 5-13.
Peacemaker Tutor
Nov 2009 – Nov 2012, Harlem Children’s Zone, New York, NY
Organized and maintained calendar and coordinated reservation for classrooms.
Assisted visitors with the classroom check-in and check-out procedures.
Monitored the building and documented and reported needed repairs provided information about the institution.
Intern/Teacher’s Assistant
Oct 2008 – April 2009, DreamYard ACTION Project, Bronx, NY
Responsible for the safety of participants ages 14-17.
Responsible for providing participants with transportation fares.
Supervised and facilitated activities for participants.
EDUCATION:
July 2009 – July 2012, Berkeley College, New York, NY
Major: Business Administration
September 2005 - June 2009, Evander Childs Campus, Bronx, NY
Regents High School Diploma
OFFICE SKILLS
Excellent knowledge office etiquette and phone manner
Excellent time management skills
Executive & Administrative Support
Manage Database & Records
Microsoft: Word, Excel, PowerPoint, Outlook.
Data Entry (50 WPM)
Sound oral and written communication skills
Bilingual in English & Spanish
Strong communication, public relations and customer service skills
References are available upon request
Contact this candidate