Quality Assurance Project Manager

Eugene P. Nkomba QA/Testing Consulting Manager Page of

Eugene P. Nkomba, PMP, ITIL Reston, VA 20191 703-***-****

******@*****.***

B.S. Computer Science, ESG & I Paris, 1984

Quality Assurance Project Management Team Performance

Innovative IT & QA Project Manager with 20+ years designing, planning, managing, delivering, and supporting high quality software applications for governments and private companies worldwide. Thorough understanding of Systems Development Life Cycle (SDLC) methodologies and demonstrated experience with Agile methodologies and waterfall approach. Proven track record of on-time and in-budget delivery of quality products. Knowledge and practice of industry standard QA best practices.

Core Competencies

* Test Plans, Cases, & Processes

* Performance, Load, & Stress Testing

* Automated & Manual Testing

* Regression & Negative Testing

* White box & Black Box Testing

* Test Strategies & Coverages

* Functional Requirements

* * DB2 Oracle

* SQL Server

* MySQL SQL

* TRAC JITRA

* UNIX Linux

* HTML 5

* TDD C# VB

* Agile/Scrum Waterfall

* Scripting & Documentation

* Visio SharePoint .Net

* QTP QC Selenium

* Apache JUnit Robot

* vSphere JavaScript

Professional Experience

Allen Systems Group (ASG), Herndon Virginia

Lead Quality Assurance Analyst 2002 – Present

* Designed and implemented in house testing tools to perform integration testing for our customer Washington Mutual. The successful completion on time and within budget of this mission critical project won my organization a $3M contract.

* Created and executed automated test scripts to ensure over 60 percent of regression test coverage. This led to a significant reduction in calls to Customer Service.

* Served as the lead QA analyst on a development team for special projects (new products, web based, and mobile applications) to ensure compliance with requirements and QA standards.

* Developed templates and a new process, Install to QA (ITQ) that cut in half the number of defects found in QA during product testing.

* Conducted product design reviews throughout the software development life cycle.

* Leveraged developer background to communicate with developers, gaining their respect and adding value to deliverables.

* Supervised and assigned duties to testers engaged in quality assurance and quality control processes.

* Reviewed project plans and to plan and coordinate project activity.

* Improved projects and team communication by creating a 45-page SharePoint portal.

* Pioneered the use of agile methodologies for testing mainframe applications and created processes for QA personnel to follow.

* Monitored and tracked project milestones and deliverables for a multi-million project with Banco Do Brasil for a DB2 v10 performance management monitor.

* Authored 1000+ test cases and 10+ master test plans. Automated regression testing using QTP/QC.

.

Landmark Systems, Reston Virginia

Senior Quality Assurance Analyst 2001 – 2002

* Designed test plans, scenarios, scripts, and procedures for a central application (Common Code) that connects 10+ performance management monitors, the TMON product suite for z/OS, CICS, IMS, DB2, TCP/IP, Web Services, VTAM, WebSphere MQ, z/VSE, Web-based Applications

* Reviewed more than 50 technical guides and manuals for accuracy.

* Assisted development in creating the correct environment for unit testing, before leading the QA effort for stress testing, system testing, integration testing, and load testing in accordance with project scope and delivery dates.

* Participated in product design reviews and provided input on new functionalities to enhance customer satisfaction and reduce the number of defects and complaints by over 30%.

* Identified program deviance from standards, and suggested modifications to ensure compliance.

* Performed initial debugging procedures by reviewing configuration files, logs, and code logic to determine breakdown source. Conducted historical analyses of test results to improve development performance.

IBM Global Services, Herndon Virginia

Lead Quality Assurance Analyst 1997 – 2001

* Produced test plans, test cases, and test strategies for 24 different projects on client’s site.

* Documented Quality Assurance processes, procedures, testing environments, and testing scripts.

* Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

* Directed daily operations of the group, analyzing workflow, establishing priorities, developing standards and setting deadlines.

* Assigned and reviewed the work of 6 quality assurance analysts located in 3 sites on 2 continents and 3 different time zones.

Senior Developer 1997 – 2001

Previous Experience

Banque Nationale de Paris/BICIC (Banking), Paris(France) & Douala (Cameroon)

Research & Development Manager 1992 – 1997

Programmer/Analyst 1985 – 1992

Certifications & Awards

PMI – Project Management Professional (PMP)

ITSM – ITILv3 Foundation

PMI – ACP – Agile Certified Professional – In Progress

ASQ – Six Sigma (Black Belt) – In Progress

IBM – Excellence in Business Innovation – Billing Systems Development

IBM – Excellence in Business Innovation – Business Markets - CIO

ASG – QA Department Employee of the Month – March & May 2003

Professional & Board Affiliation

PMI – Project Management Institute & PMIWDC (Washington DC Chapter)

IEEE – Institute of Electrical and Electronics Engineers (Computer Society)

Contact this candidate