Service Quality

Lamonica Bratcher

**** ****** ***** ***. *** Baltimore, Md. 21215

*****************@*****.*** ( 443-***-****

Objective

To secure a position of which my skills and education will be utilized and

beneficial to provide the highest quality of services.

WORK EXPERIENCE

Intern

November 2012 - Present

Gaudenzia Treatment Facility

Responsibilities: While interning at Gaudenzia Treatment Center I

effectively built healthy professional relationships with clients as well

as staff. I carefully made decisions based on critical thinking within the

Human Service Practice. I interviewed clients on a daily basis and recorded

progress notes in their charts.

Service Connected Disabled Veteran

November 1995 - Present

United States Navy New London Naval Submarine Base Groton, CT 06340

June 1992 - November 1995

Responsibilities: Responsible for damage control to the ship, upkeep of

submarines, welding

Rochester Community Savings Bank

June 1991 - June 1992

Bank Teller

Responsibilities: Sell bank products, process customers' transaction.

VOLUNTEER EXPERIENCE

Veterans Hospital West Haven, CT

January 1996 - December 1997

Responsibilities: Worked in the Dietary Department

PUBLICATIONS

Bratcher, L. (2010). The scarecrow got a brain. Baltimore: Namaste.

EDUCATION

Sojourner Douglass College/ Graduate

August 2007- June 23rd, 2013

Josh Loften H.S. Rochester, N.Y.

September 1984- June 1988/ graduate

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