Loss Prevention Manager

Cristin M. Cruz

**** ******** ******* *****: **************@*****.***

Saginaw, TX 76131 Tel 817-***-****

To acquire a position that supports an active role in Departmental Safety Practices.

OBJECTIVE:

EDUCATION: University of Phoenix, Tulsa, OK (2006

2009)

Criminal Justice Major

3.36 GPA

Council Law Enforcement Training: Certified Reserve Police Officer Phase I Phase II

COURSES Wicklander Certification DEA Custody Control

TRAINING: Interview Interrogation Techniques Certified Custody Control Specialist

Criminal Investigation Sexual Assault Domestic Violence

Patrol Tactics Microsoft Office 97 through 2007

SAFETY OSHA Certified (2005) Fire Prevention Training

EXPERIENCE Conducted Safety Meetings Fire System Inspection

Fall Protection Enforcement Performed Forklift Training (2005

2009)

Forklift Certified (2005

2009) Risk Management Audits Analysis

Accident Investigations Hazmat Certified (2005

SKILLED Merchandise Protection Standards Loss Prevention Management

EXPERIENCE: Internal Theft Investigation External Theft Investigation

District Trainer in Loss Prevention Techniques Camera Operator Installer

Departmental Safety Practices Leadership

WORK District Loss Prevention Investigator, Marshalls Department Store 07/09 Present

EXPERIENCE: Responsible for internal investigations in the Dallas/Fort Worth area. Training, monitoring and

enforcement of company policies and procedures within my district. Utilize exception reports,

surveillance, and employee tips to generate cases Work with outside agencies (i.e. police courts and

legal) to bring cases to resolution Teach fact finding/investigation techniques to Loss

Prevention Detectives Partner with District/Store Management to build loss prevention awareness

Assisted the zone team in developing a comprehensive internal theft resolution strategy Assisted the

region in evaluating and streamlining the dishonest associate binder. Support the District Loss

Prevention Managers by developing and executing district investigative strategies

Consistently ranked among the top performing investigators in the zone

Loss Prevention Manager/Coach, Sears Holding Corp/Kmart 12/05 07/09

Oversee the receiving department, point of sale associates, operational management team to control

overall shrink and key metric items that control the profitability of the store Apprehend external theft,

investigate and conclude internal theft cases as well as conduct store audits Work as a district

investigator training loss prevention personnel and conducting internal theft case interviews within the

district Implement merchandise protection standards and safety standards in the store, which includes,

but is not limited to, running the safety committee and conducting extensive training classes on

proper safety practices in the store, as well as conducting daily safety tours to ensure the store is

following all prescribed safety programs Held #1 ranking in the entire company for external

thefts in the first year and consistently dropped shrink percentage from a 1.56% to 1.21

Continue to work both within the store and the district to help control shrink while increasing

profitability in the stores.

Loss Prevention Manager 08/01 12/05

Supervise, schedule, and execute loss prevention policy and procedure for Southeast Tulsa region.

Direct and maintain safety procedures at a high volume retail store Audit, review and investigate all

store cash shortages Security and inspection achievements of combined stores saved corporation over

$500,000 in last 8 years.

Reserve Police Officer, Jennings Police Department 04/04 12/05

Secure and implement Law Enforcement of policies and community programs, to protect citizens and

create public relationships Create and enforce city watch programs to help citizens preserve and retain

personal property and losses

References available upon request.

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