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Manager Customer

Location:
North Little Rock, AR
Posted:
September 12, 2013

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Resume:

Eric S. Green, CPA

*** ********** **., ***** ****** Rock, AR 72113 479-***-****

Experience

Senior Internal Auditor 05/10 –

Present

Metropolitan National Bank, Little Rock, AR

• Develop, perform, and supervise financial and operational audits of the bank, its systems,

applications, and branches

• Obtains bank and audit information to use in the planning of audits and determining the

scope of testing

• Conduct audit testing and document work performed in the audit work papers

• Summarize audit findings, internal control weaknesses, recommendations and audit

exceptions and communicates information to management along with written summaries

• Assist with monitoring the status of open audit findings and ensure follow-up actions is

taken by management are timely and adequate

• Schedule, direct, and review the audit work of assigned staff

• Conduct special examinations of internal investigations as assigned

Interim Audit Manager 09/11 –

12/11

Metropolitan National Bank

• Develop, perform, and supervise financial, operational and compliance audits of the

bank, its systems, applications, and branches

• Organize, plan and carry out the internal audit function, including the preparation of an

audit plan, assigning work, scheduling and estimating resource needs

• Report results of audits performed to the Audit Committee and top management

• Coordinate audit schedules with external and regulatory auditors

• Perform monthly reconciliations and recalculation of the Allowance for Loan and Lease

Losses

Staff Accountant 02/08 – 05/10

Jones & Company, Ltd., Jonesboro, AR

• Perform a full spectrum of accounting functions including audit testing of numerous

financial accounts and tests of internal controls

• Compile financial statements including profit and loss statements, balance sheets, and

statements of cash flows

• Complete reviews of contractor financial statements

• Prepare payroll and sales tax reports

• Prepare tax returns for individuals and small businesses

• Set up and maintain books for numerous clients

Financial Services Representative

Regions Bank, Jonesboro, AR 01/06 – 02/08

• Provide account information to current and prospective customers

• Processed consumer loan application and opened new accounts

• Responded to customer questions and resolved problems

• Performed monthly cash drawer audits

• Maintained customer account records

• Identified and maximized cross-sell opportunities through customer profiling

• Ordered and maintained office supplies for the branch

Secondary Market Manager 11/04 – 08/05

Secondary Market Coordinator 01/03 –

08/03

First Federal Bank of Arkansas, Fayetteville, AR

• Accountable for all Secondary Market operations including adding new products,

reviewing investors, updating departmental procedures, updating department forms, and

informing Loan Officers and Loan Processors of product updates

• Publish mortgage rates to the company intranet and uploading the rates to the company

website

• Responsible for the Online Loan Officer service including updating loan products and

distributing applications to loan officers

• Assisted with marketing the Online Loan Officer service

• Calculated and approved special rate quotes for Secondary Market loans

• Resolved issues on the daily problem loan report

• Completed annual recertification application to investors, Fannie Mae, and Freddie Mac

Credit Analyst 03/04 - 11/04

First Federal Bank of Arkansas, Fayetteville, AR

• Updated and maintained the Bank’s central files

• Requested and tracked financial documents for our commercial and other large loan

customers

• Analyzed and monitored customer financial information to assist in the annual large loan

review and detect potential concerns

• Maintained all customer contact information for the commercial lending department

Loan Officer 08/03 – 03/04

First Federal Bank of Arkansas, Rogers, AR

• Originated new consumer and mortgage loans

• Solicited builders and realtors for business

• Approved consumer loan using “the five C’s of credit” as basis for approval or denial

• Closed consumer loans and reviewed loan documents with customers

• Assisted customers throughout the application process and explained various loan

Education

Bachelor of Science in Accounting May 2008

Arkansas State University, Jonesboro, AR

GPA: 3.9

Bachelor of Science in Finance December 2002

University of Arkansas, Fayetteville, AR

Professional Credentials

• CPA since 2009

• Member of AICPA

• Member of ASCPA



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