Data Management, MIS updation, Customer Service (Non Voice)

SUSHANT GODASE

. E-Mail : *************@*****.**.**

. Address : A1- 404, Lake Town Soc.,

Bibwewadi, Pune- 411037

< Mobile : +91-888*******

Objective

To work in a challenging, result oriented position that can give me better

opportunity to reflect my skills, qualification and personal attributes, to

contribute significantly to the organisation and to grow with

organisation.

> Work Experience

Company : Exl Service Pvt.Ltd.

Sept. 2012 to Till Date

Designation : Customer Care Executive

Job Profile

. Maintain the process of Installation of Gas Meter in Industry on the

basis of received Transactions Data by onshore on daily basis and re-

organized it for analysis

. Co-ordination with customers/ Agents through E-mail to remove the

discrepancy

. Mailed the analysis results with personal comments to higher Authority

for further processing

. Updating the MIS reports as per the instructions from the Reporting

Manager

Company : ICICI Prudential Life Insurance Co. Ltd.

January 2007 to Dec. 2011

Designation : Agency Manager

Job Profile

. Managing a team of 10 Financial Advisors for Life Insurance

products.

. Identifying and recruiting potential financial advisors.

. Training and Development of Advisors on products.

. Organizing and executing different marketing activities for creating

awareness and need of Insurance.

. Interacting with Corporates and HNI'S Clients for growth of

business.

. Planning of Product Launches activity Quarterly at Team

Level.

> Achievement

. Highest premium collected as a WRP was Rs. 15 Lacs in the

month of June 07

. Shown consistency in advisor activisation and constant growth in

my achievements.

. With the continuous performance in sales, get promoted as an

Agency Manager.

Company : ICICI Bank Ltd.

January'05 to January'07

Designation : Senior Sales Officer - Home Loans

Job Profile

. Sourcing of cases from the cross sell department.

. Recommendations as per customer visit analysis.

. Maintaining relations with the builders and the corporate for

generation of business.

. Build good relations with Builders and Corporate.

> Achievement

. Achieved the set sales target with the disbursement of Rs 80 lacs.

. Awarded as best performer for selling ICICI Prudential of premium of Rs

4 lacs in single case.

Company : D.C Damle & Company - A Chartered Accountancy Firm

July'01 to October '05

Designation : Account Assistant

Job Profile

. Daily Banking & Cash Transaction

. Data Entry of Bank, Cash & Other Various Expenses

. Issuing cheques to various parties

. Corresponding with banks

. Post and maintain accounting documents in the database

. Company Audit and income tax return filing

. Petty-Cash Handling

> Academic Qualification

< Bachelor of Commerce from Pune University in 1999

> Computer Proficiency

V Working knowledge of MS Office & Internet

> Personal Details

. Date of birth : 12 Nov.1975

. Nationality : Indian

. Marital status : Married

. Language Known : English, Hindi, Marathi

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