Director, Product Management
Resume:
YOUNGWOOK SONG
Buffalo Grove, IL 60089
Cell: 224-***-**** ********@*****.*** www.linkedin.com/in/youngwooksong
SUMMARY
Product Management / Project Management Leader with expertise in Strategic Planning. 10+ years
experience in managing complex products and projects of global scale throughout full Life-Cycle.
Successfully implemented strategies, business cases, product management and marketing of mobile
devices and IT solutions. Seasoned in executing in-depth market analysis, portfolio strategy and
planning. Skilled in negation & partner management and expert in product and project management.
AREAS OF EXPERTISE
Product Management Project Management Portfolio Planning
• • •
Product Marketing Strategic Planning SDLC including Agile
• • •
Mobile Platforms Unified Communication eCommerce / eLearning
• • •
SaaS BI / Data Warehousing Automobile-Physical-
• • •
Damage Insurance
PROFESSIONAL EXPERIENCE
REDSKY TECHNOLOGIES, Chicago, IL 2012 – Current
Enterprise Software and Services Company
Director of Product Management
Responsible for RedSky’s software product lines that integrate with enterprise phone systems to track
phone movements and monitor & route 9-1-1 calls. Currently leading the roadmap planning,
formulating the pricing strategy, and managing partnerships with Microsoft, Cisco, Siemens & Avaya.
• Developed & delivered new SaaS strategy for RedSky’s flagship product E911 Manager and aligned
RedSky’s products to support enterprise-to-Cloud migration.
• Overhauled and Enhanced application User Interfaces to improve usability and RedSky branding.
CCC INFORMATION SERVICES, Chicago, IL 2009 – 2011
Company Providing Software & Services to Auto Insurance Carriers and Repair Shops
Director of Product Management, Business Intelligence
Product managed new business intelligence solutions geared to generate new revenue streams while
managing the overall business intelligence portfolio to enable the insurance carriers to make better
business decisions. Mentored, managed, and led three product / project managers.
• Developed 24 ~ 36 month business intelligence roadmap, including pricing strategy, to provide a
clear vision for the product management, engineering, and sales organizations.
• Delivered a brand new business intelligence product to the market on time and on budget in 2011
that enabled the sales to more effectively retain existing customers with incremental revenue
upside of ~$0.5M the first year growing to ~$1.6M per year by the fourth year.
INSURANCE, WIRELESS, MOBILE, TELECOMMUNIATION, E-COMMERCE, ECOMMERCE, MARKETING, STRATEGY, PORTFOLIO, INTERNATIONAL, PROJECT, PMI, PRAGMATIC MARKETING, LINUX, JAVA, SMARTPHONES, ANDROID, IOS, MOBILE DEVICES, PBX, UNIFIED COMMUNICATIONS, IT, SOFTWWARE AS SERVICE, CLOUD,
ELECTRICAL ENGINEERING, HARDWARE, PORTFOLIO, DIRECTOR, MANAGEMENT, PROGRAM, PROJECT, RISK, ROADMAP, HEALTHCARE, MEDICAL DEVICES., DEVELOPMENT, SALES.
YOUNGWOOK SONG PAGE TWO
MOTOROLA - MOBILE DEVICES BUSINESS, Libertyville, IL 1989 – 2008
Product Portfolio Strategy Manager, Mobile Devices Strategy (2008)
Institutionalized rational, fact-based approach to creation and governance of winning product portfolio.
Assessed and analyzed Mobile Devices’ roadmap to identify gaps, opportunities, and misalignments to
ensure proper R&D allocations across technologies and product teams.
• Established periodic Mobile Devices business portfolio reviews for the CEO and his direct staff
resulting in greater transparency of the portfolio and its performance.
• Provided rigorous analytics that drove key CEO level decisions, including R&D Reallocation to prune
and optimize portfolio.
Senior Product Planner, Software Platform Marketing (2005-2007)
Led the strategic planning of key messaging applications and solutions, including PUSH Email, and
delivered multi-release software roadmap for mobile software platform.
• Initiated and led cross functional team to implement strategic planning of key data and messaging
solutions (e.g. IMS/VoIP, Push To Talk, Email, Instant Messaging, Calendar, Contacts, SMS/MMS) in
mobile devices resulting in 24 ~ 36 month software platform roadmap.
• Enhanced devices’ competitiveness in the market by managing relationships with key messaging
providers (Yahoo!, Microsoft) and incorporating their solutions to software platforms.
Senior Product Manager, Enterprise Solutions Group / Internet Software (2000-2005)
Developed corporate strategy on enterprise market for Motorola, created the business case to
successfully obtain funding, and implemented the strategy. Negotiated with Microsoft to enable
corporate email on millions of Motorola cell phones in mid-2000. Managed $1M annual marketing
budget for a period of 3 years.
Project / Product Manager (1997-2000)
Project Managed first ever Original Design Manufacturer (ODM) products by Mobile Device business.
Effectively managed globally located cross-functional teams to develop and launch major digital cellular
products worldwide. Mentored, managed, and led five project managers in US and in Korea and
delivered five major programs, each exceeding $50M in gross revenue.
Engineering Manager (1996-1997)
Electrical Engineer (1989-1995)
EDUCATION
MBA, International Business, Marketing, and Finance,
Northwestern Kellogg, Graduate School of Business, Chicago, IL, 1999
BS, Electrical Engineering, University of Illinois at Urbana Champaign,
College of Engineering, Champaign, IL
CERTIFICATION
Master’s Certificate, Project Management, George Washington University,
School of Business and Public Management, Washington DC
OTHER
Partner & Consultant for BeijingMath.com – eLearning/eCommerce site
Fluent in Korean
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