Medical Assistant Customer Service

*** ******** **** *********** ** *****

803-***-**** (Business) 630-***-**** (Home)

Monique ********@*****.***

MONIQUE DAVIS ANDREWS

OBJECTIVE

To obtain a position commensurate with my professional training,

education, and experience in the medical field.

SUMMARY OF QUALIFICATIONS

Trained to monitor vital signs, performing ECG/EKG's documentation of

medical records,

administering injections, completing lab tests, patient preparation

and knowledge in the medical

office procedures, certified phlebotomist, proficient to utilize

computer programs such as MS

Word, Excel, PowerPoint, Mysis Tiger, Centricity, EMR, and

keyboarding skills 35-40 wpm,

Medical billing, Medical Assistant internship along with 10 years of

customer service

experience.

CPR/ First Aid/ AED, American Red Cross

Orientation

Time Management Workshop

Honor Roll certificates

Entrance/Exit Counseling Session

WORK EXPERIENCE

Consultants In Gastroenterology 8/2012-

Current

Medical Assistant/Phlebotomist

Patient Intake

Assist with rectal exams

Administer injections

Phlebotomy

Stool test

Explain prep instructions and procedures for colonoscopies

USC OB/GYN 11/2011-7/2012

Medical Assistant/ Phlebotomist

Monitored vitals including weight and height

Administered injections

Lab duties consisted of drawing blood, entering tests in the computer,

labeling tubes and sending them off to the lab.

Partnered with pharmacies to obtain prior authorizations for patients

medication including specialty pharmacies for specialty drugs

Assisted doctors in patient rooms with ultrasounds, pap smears, biopsies,

ECC, Leeps, GBS, EMB, etc...

Called in patient prescriptions

Called patients back in regards to test results

MEDICAL ONCOLOGY/HEMOTOLOGY 08/2008-11/2011

Medical Assistant/Phlebotomist/Receptionist

Moniotored vital signs, weight and height

Administered injections such as B12, procrit, reclast, flushots, etc

Started IV infusions, access ports, assuring sites were clean and sterile

Pull and prep charts on a daily basis

Call patients to confirm appointments and make necessary adjustments

accordingly

Check-in and check-out patients

Mutlitask all aspectsof clerical duties: Phones, faxes, inquiries, etc...

Lab duties consisted of drawing blood, PT test, ran lab work, peripheral

smears, CBC etc

Trained all new employees on proficiency standards on all job functions

Handled/verified insurance authorizations for office visits, scans, test

and referrals to other doctor offices

Handle new patient referrals

Call in prescriptions and handled request to specialty pharmacies for

speciality drugs

PALMETTO FAMILY MEDICINE 05/2007-10/2007

Medical Assistant

Monitored vital signs, weight and height

Administered injections

Prep charts

Assisted in surgery procedures

Answered phones

Call in prescriptions

Scheduled appointments and procedures

Documented charts/computerized

Followed up on patients calling with issues, tests results, prescription

refills, etc...

phlebotomy

ST. JOHN PROVIDENCE HOSPTIAL DR'S OFFICE 03/2006-

04/2007

Medical Assistant/Receptionist

Monitored vital signs

Set and boarded surgery procedures

Prep charts for four different doctors

Called prescriptions in to the pharmacy

Follow up on patient procedures and appointments

Answered phones

Pulled charts

Checked patients in/out

Documented patient charts

Excepted co pays and did billing

Handled referrals

Verified insurance

EDUCATION

Certified Medical Assistant

May 2004-May 2005 Beta Technical College Columbia, SC

Maintained a 3.8 GPA which granted honor roll honors throughout my studies

Maintained perfect attendance

Graduated top 5 of my class

Certified Phlebotomist

January 2006- March 2006 Midlands Technical College Columbia, SC

Maintained a 4.0 GPA in the course

Maintained perfect attendance

Graduated number one in the course of study

REFERENCES

Available upon request

Contact this candidate