Customer Service Management

Keith Loewy

**** ***** **. ***#*

Duluth, Georgia 30096

Phone: 404-***-**** Email: ***********@*****.***

Objective:

A polished and proven professional utilizing and enhancing my current experience,

background, exceptional customer service skills and desire to succeed while expanding

and growing professionally to the next level. In addition, utilizing and enhancing my

managerial and leadership skills that will allow me to continue to become an integral

professional contributor to any organization. A proven track record to quickly achieve

success by being able to adapt to a variety of organizations and work environments,

ability to quickly pick up new skills, swiftly acclimate to diverse organizational cultures

through effective communication, mentoring and possessing a unique leadership style

that fosters success and change in an ever changing society and economy.

Skills and Qualifications:

Extensive customer service related experience, Microsoft Office, multi-tasking, excellent

communication skills and capabilities, controlled and even-tempered in dealing with

difficult/disgruntled people and/or high stress and demand, friendly and vivacious

personality, ability to work competently in a team environment and/or independently, self

motivated and directed, competent, reliable, professional, educated and articulate, ability

to work well with and relate to all levels of an organization and workforce diversity,

detailed, organized and a commitment to excellence. A continued scholar in both

professional and personal goals and objectives; and humble in accepting critical feedback

that is constructive and corrective in nature.

Professional Experience

Atlas Sales and Rental

Warehouse & Driver

Providing services in the following areas: Driver, dispatch, and shipping

and recieving. Expected to maintain the up keep of the warehouse as well as

the up keep of 12 ft box truck and Ford F250.

On The Border

Atlanta, Georgia

Cook & Part-time Supervisor:

Providing services in the following areas; full-time cook, taking inventory, ordering food

and supplies for restaurant, assisting in supervisory responsibilities, greeting patrons,,

dealing with dissatisfied & disgruntled customers, assisting in the training of new hires,

and assisting management in other duties as assigned.

Ronstv

Atlanta, Georgia

Dispatcher &Technician:

Providing services in the following areas; answering inbound & outbound calls, verified

accuracy with scheduled appointment times and service requirements, customer service

responsibilities, resolved issues & problems with customers, handled installations;

including all difficult installations that required a level of expertise and knowledge,

handling supervisory duties, assisting in the training of new hires, and assisting

management in other duties as assigned.

Valentine

Atlanta, Georgia

Warehouse:

Providing services in the following areas; shipping & receiving, supervised staff, made

work schedules, dealt with work-related problems and issues with staff, dealt with

disgruntled customers, assisted in the training of new hires, assisted in supervisory

responsibilities when warranted, managing and maintaining inventory, and other duties as

assigned.

White Chapel Cemetery

Atlanta, Georgia

Maintenance:

Providing services in the following areas; responsible for maintaining the up-keep of

cemetery grounds, repairing of damaged graves & burial plots, and assisted management

in other duties as assigned.

Education: Savannah State University

Major: Communications

Perimeter College Major: Communications

Additional Qualifications:

Professionally Trained on Bacco Tractor and Fork-Lift

Contact this candidate