James Bishop
**** ******* ***** ************ *******
Manchester, Md. 21102
I have been in the Telecommunication business for 27 years, and I am experienced
with testing, integration, trouble shooting of cell sites and installing new cell sites. I
********@*****.***
acted in a lead installer capacity for 22 years. I am an Installation and Support
Technician well-versed in troubleshooting equipment and network problems. I am an
analytical thinker who quickly and accurately diagnoses and repairs technical issues.
Employment History
Senior Communications Service Technician
12/1986 – to present Alcatel-Lucent, Baltimore Md.
Installed and removed AT&T Lightguide
Installed Digital Cross Connect
Installed and removed Series #2 cell equipment
Installed power plant equipment
Installed CDMA and UMTS cell equipment and LTM systems, including pulling
wire, device termination, testing and turn up
Examined systems to locate problems such as loose connections and broken
insulation
Installed and pulled horizontal station cables and backbone riser cables
Operated various vehicles to haul crews and equipment
Documented and reported each installation in company log book
Placed copper and fiber cables for voice and data, indoors and outdoors
Responded to corrective maintenance requests and alarms in a timely manner
Maintained spare equipment and parts and managed inventory
Highlights
Superior troubleshooting skills, test equipment operation, excellent problem solving
skills, consistent work history, troubleshooting at component level, CPR and First Aid
certified, excellent at following instructions, positive customer service skills, solid
independent worker, strong organizational skills, timely project completion, valuable
mechanical aptitude, worthy of training other employees and a member of CWA Local
#2390.
ACCOMPLISHMENTS
• Promoted to Senior Communications Service Technician in 7 years
• One of the top troubleshooters on Alcatel-Lucent’s team
• Installed and tested first 4G LTE in the Baltimore/Washington market
James Bishop page 2
Education
North Carroll High School Manchester, Md.
High School Diploma
Other Experience
Attended many company provided trainings and schooling in and out of state for
Alcatel-Lucent.
References
References are available on request.