Customer Service Data Entry

MARIE T MURRAY

**** ******* **

ABINGTON MA *****

******@*******.***

781-***-****

. SKILLS: 90WPM, 10KEY 17K, WORD & EXCEL

. 7/13 - Pres JAMIES PUB - 63 COLUMBIA ST, BRAINTREE

. WAITSTAFF

. 10/11 - 7/13 COVE RISK SVCS - 35 BRAINTREE OFFICE HILL

PARK,BRAINTREE

. UNDERWRITING /MARKETING ASST - Assist underwriter gather

administration of new business, maintain daily contact

w/agents and brokers to assure timely accurate set-up,

clearance and quoting of all new business submissions

5/08 - 10/11 CLAIMS ADMIN -

Process incoming bills, scan, index incoming mail, field

incoming phone calls, process

Injury Reports via phone, submission or fax with the

appropriate Workers' Comp State Agencies. Keep claim

adjusters informed with incoming state notices for

hearings, conferences and conciliations with Dept of

Industrial Accidents.

. 8/06 - 5/08 ARBELLA - 1100 CROWN COLONY, QUINCY

. POLICY AUTOMATION PROCESSING - Understand Personal Lines

work flow and processing procedures for New Business

applications, Endorsements, Cancellations, Coding, Renewals

and Legal notices for all lines of business in order to

produce a high quality product in a timely manner.

. 7/05 - 8/06 SUNRISE CAFE - 2107 PLYMOUTH ST, BRIDGEWATER

. WAITSTAFF - Server and hostess for a family owned breakfast

and lunch cafe.

. 7/04 - 7/05 BFDS - 2000 CROWN COLONY, QUINCY

. NSCC-DCS SENIOR SPECIALIST - Provided Trust Trading support

for the largest client within the department. Generated

trade tickets using Excel. Emailed the control dept

regarding incoming and outgoing wires generated on Prime.

Fielded incoming calls from Fund Companies for NSCC rejects

and determined course of action for resolution. Maintained

account position balancing for Omnibus accounts.

12/02 - 7/04 NSCC SPECIALIST II - Provided customer service for

Operations support to Brokers/Dealers, Trust Companies, Third Party

administrators and other users of the NSCC. Primary focus was

telephone communications with brokers and reconciliation of NSCC

rejects.

. 4/94 - 10/01 GRIFFIN PUBLISHING - PEMBROKE

. AD-TRACKING - Data entry for food publication

advertisements/flyers designed to track food products sold.

Organized files by store location, price and by size of

advertisement within each flyer.

. 8/93 - 4/01 BFDS - 2 HERITAGE DR, N QUINCY

. TEMPORARY OFFICE SUPPORT - Assigned to maintain large

Mutual fund conversions. Processed daily transactions and

assisted in cross-training.

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