Sales Customer Service

TRACEY KIMMONS

**** ** **** *** *** ** Phone: cell 239-***-****

Pompano Beach, FL 33062 Email: ***************@*****.***

OBJECTIVE

I am seeking a career-oriented position with a progressive organization where my business and

sales experience will enable me to make a significant contribution. I wish for my future to be

with a company that has opportunities for personal growth and professional development. While

either maintaining a team concept or fulfilling self-directed duties, I will be an asset to your work

place.

SUMMARY

I am a self-motivated professional with excellent customer service experience. I am capable of

handling irate customers and residents, providing excellent customer satisfaction. I prioritize and

keep work organized and handle many tasks at once. I learn quickly and apply training in an

efficient manner while paying close attention to detail and producing high quality work. I work

independently without close supervision.

PROFESSIONAL EXPERIENCE

Country Club Lakes Apartments 8/2012 – 02/2013

Leasing Consultant

Receive customers positively by greeting them and assisting them with information on vacant

units available for rent

Keep up to date on properties in order to guide the prospect

Maintain a cordial relationship with residents by building long term relationships

Manage the entire sales process by demonstrating strong sales skills

Conduct searches, perform background checks, schedule appointments

Present property to prospective resident

Process daily maintenance requests

Homemaker, Stay at home mom 2005-2013

Radio Shack 2004-2005

Sales Associate

Inside sales to new and existing customers

Assisted customers and supplied technical support

Florida Department of Revenue 2001-2004

Revenue Specialist

Review corporate intangible and sales tax documents for accuracy and accountability

Calculate and input sales tax amounts as required

Prepared microfilm batches for filming, reassembled microfilm batches

Oak Forest Apartments 1997-1999

Assistant Manager

Supervised all aspects of apartment leasing properties

Obtained criminal and credit reports for prospective residents

Evaluated prospective residents for future residency

Handled all banking activities including deposits and reconciliations

Responsible for running daily marketing reports for all properties

Responsible for detailing maintenance lists

Maintain a cordial relationship with customers by building long term relationships

Manage the entire sales process by demonstrating strong sales skills

EDUCATION AND TRAINING

1995 High School Diploma, Adult Community Education

2003 Phlebotomy Certification, Lively Technical Center

2004 Certified Nursing Assistant Training, Lively Technical Center

2013 Gold Coast School of Real Estate, Sales Associate Course

Computer literate with training in MS Office, QuickBooks and Rent Roll

Use Safe Rent for Credit Reporting and background screening

Contact this candidate