Customer Service Manager
Resume:
CURRICULUM VITAE
Career Objective
JYOTI CHAUHAN To be instrumental in the growth of the organization with
which I am associated, for I believe that an individual's
growth is directly related to the growth of the organization
in which he is working
Qualification
Address for PERSUING ENGLISH HONS. FROM D.U
Correspondence: 12TH FROM C.B.S.E
M/s Jai Auto (Skoda) 10TH FROM C.B.S.E
LG-18-19 Somdutt
Chamber -1,5, Computer Exposure
Bhikaji Cama Place Advance Diploma in Computer application for one year
New Delhi - 110066 Knowledge of DMS Software.
Knowledge of AGN Software
E-Mail:
Jyotichauhan360190@g
mail.com
Contact no: Previous Work Experience
928-***-**** Company: - UROGULF ATTESTATION PVT.LTD. AS CORDINATTOR
D.S. ENTERPRISES PVT. LTD. AS A CORDINATTOR
Permanent Address:
JAI AUTO ( SKODA) AS A Customer Care Manager
House No. 394,
Street No.7 T.R.Sawhmey Motors Pvt. Ltd.(Maruti) AS A Customer Care
Durgapuri Ext. Manager
Shahdara, Delhi
Mobile no
Profile:
Personal Data:
Husband Name:- UROGULF ATTESTATION PVT.LTD.
Ghanshyam chauhan
Runs various reports on the computer for management
Date of Birth: 12 Answers various question from customers
Feb 1991 Responsible for checking customers in and out of company
Gender: Female Contribution in training or orienting other staff on office
Nationality: Indian policies and procedures
Marital Status: Contribution made to the improvement in office operation and
married customer service.
Proficiency: Maintaining any customer database to improve tracking,
English, Hindi reporting and customer service
Consistent presentation of a professional image, both on the
Interest and phone and in person.
Hobbies: Positive feedback from the clients regarding service
Singing, Listening provided.
to Music,, and Preparing daily reports, weekly reports and monthly reports
Watching TV for maintaining regular record of customer development.
Maintaining Master Document Register generated by the
Database and making it ready for Monthly Progress Report & to
submit for Milestone Payment.
D . S ENTERPRISE PVT. LTD
Working as a Interview coordinator.
Responsibility for Co-ordination employer and employee
Generation and analysis of various other manpower data
depending upon requirements to show trend of the employer
organization.
To ensure all manual/electronic records and the HR database
are kept upto date & prepare MIS data as required
Co-coordinating activities for Expatriate Management starting
from selection through Nationally High Potential (NHP)
programme preparation of base salary, contract agreement,
taking care of social security etc.
Adherence to quality procedures & introduce new working
instruction suitable for departmental line of work.
Communication on HR processes/ policies.
JAI AUTO ( SKODA)
Answers various question from customers
Maintaining Customer Database to improve tracking, reporting
and customer service.
Positive feedback from the customer regarding service
provided.
Maintaining the customer data base.
Prepare daily reports, weekly reports and monthly reports.
Maintaining the Customer Master Document register.
Customer satisfaction
T.R.Sawhmey Motors Pvt. Ltd.(Maruti)
Answers various question from customers
Maintaining Customer Database to improve tracking, reporting
and customer service.
Positive feedback from the customer regarding service
provided.
Maintaining the customer data base.
Prepare daily reports, weekly reports and monthly reports.
Maintaining the Customer Master Document register.
Customer satisfaction
Extra curricular Activities
Participated in various General Knowledge and Quiz
competition at school level and college level.
Declaration
I hereby declare that the above-mentioned information is
correct up to best of my knowledge and I bear the
responsibility for the correctness of The above-mentioned
particulars.
Place:
Date:-
( JYOTI CHAUHAN )
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