Customer Service Technical Support

Jonathan Moore

*** ****** ***** **., ***. C**

Greenville SC, 29615

803-***-****

********@**********.***

. Associates Degree in the Applied Science of Visual Communication

. Bachelor's Degree in the Applied Science of Digital Entertainment and

Game Design.

. GPA of 3.47

Job experience

. Samsung-Alorica (2012 - Present) - Product Specialist - providing

advanced technical support for Samsung electronics, home appliances,

sound systems, and monitors

. Party Junction (2010-Present) - key holder/Associate/Graphic Designer

- customer service, inventory, importing product, POS system, money

handling, Designing and printing custom Invitations, banners, and t-

shirts, and I also do their in store signage, promos, video promos,

newsletter, and I created and now manage their website

. Henry Schein (Chase Professionals) (2010)-Temp - Dentrix Tech support,

customer service, call center experience

. Hardees restaurant (2005 - 2007) Ryan's Steak House (2007 - 2008)

Pizza Hut (2009-2010) H&R Block (2010)

Skills

. Skilled at Computer programming using Microsoft Visual Basic

. advanced skills in Microsoft Office software (typing speed of 60+wpm)

. advanced skills in Photoshop and Illustrator programs (digital

painting)

. Flash (animation, flash banners)

. After Effects(special effects and green screen)

. Director(interactive DVDs)

. Dream Weaver(HTML coding)

. Premier Pro(video editing).

. AutoDesk 3Dx Max and Zbrush(3D modeling).

. Anime Studio, Toon Boom (2D animation)

. Unity and Unreal (UDK) (Gaming engines for game design)

. Graphic designer for Party Junction. Experience in designing and

printing Banners, invitations, and T-shirt designs.

. Skilled at sketch drawings along with story writing and storyboard

creating.

. Works well alone or in groups to ensure that the best work is done and

presented on time.

. Trilingual: English (advanced), Spanish (moderate), Japanese

(moderate).

Internship

. Interned at Entercom communications (B-93.7fm)

Freelance Work

. I've done comics for Ganza and Soapboxx Magazines

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