Customer Service High School

Joseph Muniz

**** * ****, *******, ******* *****

Cell: 602-***-**** : ************@*****.***

Summary

Flexible employee who excels in a fast -paced environment looking for a position with growth opportunities.

A hard worker with excellent communication skills and rapid and precise customer service skills.

Outgoing employee familiar with cash and food handling procedures. Possesses strong communication and time

management skills.

A great team member who successfully manages large-volume orders and adeptly operates grills, deep-fat fryers

and griddles.

Highlights

Neat, clean and professional appearance Delivers exceptional customer service.

Able to lift at least 50 pounds. Commercial deep fryer and slicer operation.

Comfortable standing for long time periods Reliable team worker.

Math and language skills Good with numbers and math.

Fast and efficient service worker.

Experience

Crew Member

February 2012

Culver's – P hoenix, 8 5014

Served fresh, hot food with a smile in a timely manner.

Maintained high standards of customer service during high-volume, fast-paced operations.

Communicated clearly and positively with co -workers and management.

Prepared all food orders within a 2-3 minute time frame.

Verified that prepared food met all standards for quality and quantity.

Carefully maintained sanitation, health and safety standards in all work areas.

Prepared quality products while maintaining proper food safety practices, portion control and presentation within

service goal times.

Crew member

October 2009 t o January 2012

Wendy's – P hoenix, AZ

Consistently provided friendly guest service and heartfelt hospitality.

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Recorded customer orders and repeated them back in a clear, understandable manner.Prepared fountain drinks

and ice cream items.

Served orders to customers at windows, counters and tables.

Education

North High School 2010

Phoenix, AZ

High School Diploma

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