Customer Service Pvt Ltd

ROSITA PEREIRA

Tel. 992-***-****.

Objective: Seeking a position in a well-established organization to

build a challenging career that provides me with

responsibilities and high achievements, where I can

exploit and invest all my creativity, potentials and

skills in a way that allows me to execute my job tasks.

Skills: Hard working and result oriented

Good communication and interpersonal skills

Self motivated and quick learner

Pleasing personality

Able to set priorities

Able to work independently or with a team under pressure

Able to adapt to new challenges and to transfer knowledge

Career History:

June 8, 1996 - Worked as Receptionist cum Office Assistant with M/S

Till Oct 1998 REETI EXIM & APPL in Andheri, Mumbai, India. (2years)

July 15, 1999 - Worked as Receptionist with Ms. K.M.NEMANI (Share & Stock

Till April 2002 Broker) in Churchgate, Mumbai, India. (3years)

June 15, 2003 - Worked as Front Desk & Admission Receptionist with M/s. R

Till April 2009 & D Corporation in Mumbai, India. (6years)

July 20, 2009 - Worked as Front Desk & Admission Receptionist with NEW

Till June 2012 HORIZAN SCHOOL in Bahrain. (3years)

Oct 21, 2013 - Presently working as Front Desk Receptionist with K. R.

till April 06. CHOKSEY SHARE AND SECURITIES PVT LTD. in Mumbai.

April 10, 2013 - Presently working with PARTY CRUISERS PVT LTD in Mumbai.

till Answered, screened & directed inbound phone calls.

Received & assisted guests & escorted them to correct

destinations, offices or meeting rooms.

Took verbal & written messages & made sure they got to

the appropriate destinations.

Accepted letters & couriers delivered to the front desk &

distributed to appropriate staff.

Interact well with the public, visitors.

Handled delicated situations such as - customer

complaints.

Performed basic customer service practices.

Co-ordinates the maintainence of the front desk reception

equipment including - furniture, brochures, magazines &

newspaper.

Maintained a pleasant appearance of the reception space.

Maintaining Attendance of the Housekeeping staff &

security guards.

Education

Qualifications: Passed Higher Secondary School Certificate from Panaji,

Goa, India in April 1992.

Additional

Qualifications: Passed Secretarial Course from Davar's College, Mumbai,

India.

Operating Windows 95, Windows 98

Systems:

Applications: Microsoft Word, Excel and Internet Explorer.

Languages Known English, Hindi, Marathi & Konkani

Personal Information: -

Name: Rosita Pereira

Husband Name: Sudhir Pereira

Date of Birth: February 26, 1972

Marital Status: Married

Nationality: Indian

Religion : Christian, Goan.

.

Permanent Shree Krishna housing

Address: Complex, B - Bldg, Flat

No. 212, 2nd Flr,

Near St.Augtustine High

School,

Barampur, Vasai West.

Dist thane.

Hobbies: Reading, Music. Making

Friendship.

Salary Expected Rs.22000 to Rs.25000/-

I would like to take this opportunity to thank you in advance and look

forward for opportunity to work with your organization.

Rosita. Sudhir. Pereira.

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