Sherry Ann Lopez
North Las Vegas, NV 89084
************@*****.***
Objective Pursuing an experience where I will be able to utilize my life experiences as well as my interpersonal skills, to not only allow myself to grow personally and professionally, but to firmly contribute towards the achievement of the mission and values of my employer.
Education Seward County Community College Area Technical School - Liberal, KS
Major- Administrative Assistance Graduated: 05/1995
Dayton High School- Dayton, NV
Major- General studies/Spanish Graduated: 06/1993
Experience Financial Guidance Center (formally Consumer Credit Counseling) Las Vegas, NV-10/12 to 1/13
HUD Certified consumer credit and housing counselor providing assistance with bankruptcy counseling and resolution, debt resolution, credit repair, loss mitigation/foreclosure prevention, reverse mortgage counseling and first time home buyers.
Kelly Services- State of Nevada Welfare Energy Assistance Program 6/10 to 9/12
Eligibility case worker/Supervisor for the State of Nevada Energy Assistance Program. Analyze data, make timely eligibility decisions and take action in accordance with policy and procedures in various capacities related to the processing of EAP applications. Served as primary recipient of client complaints relating to policy/procedures respond to complaints in a timely manner by investigation, report writing, and follow-up. Greeted people arriving at offices, direct visitors to the appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties.
Cedar Apartments- Perryton, TX – 7/2003 – 6/2010
Supervise and coordinate the daily maintenance operations for apartment community. HUD contracts. Responsibilities include accounting and bookkeeping, company policy implemented, construction inspection of units, safely maintaining the physical condition and appearance of the community, able to diagnose problems, collect rent due and make repairs.
Health and Human Services Commission State of Texas 6/2001 to 6/2010
Eligibility specialist for the State of Texas welfare system. Analyze data, make timely eligibility decisions and take action in accordance with policy and procedures. Perform manual computations required in accordance with current policies and procedures. Greeted people arriving at offices, direct visitors to the appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties.
Outreach Health Services/WIC Program- Perryton, TX – 2/1998 – 5/2001
Eligibility worker for state Woman’s, Infants, and Children’s program. All office duties including teaching nutrition and education class/counseling, issuing vouchers, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties.
Express Steam Cleaning- Perryton, TX – 2/1996 – 3/2001
Owner/Operator. Selling products and services door to door. Developed excellent telephone etiquette through calling prospective clients. Self motivated and confident in making independent decisions. Successful, varied experience in buying and negotiating. Readily inspire the trust and confidence of clients. All office duties including bookkeeping and payroll.
Skills Proficient in Microsoft Office, Adobe, Excel, and QuickBooks. Years of successful supervisory and management experience. Excellent communication skills. Excellent written and oral fluency in Spanish.
References
Shirley Archer- Health & Human Services Commission, State of Texas 806-***-****
Lisa Lillard- Health & Human Services Commission, State of Texas 806-***-****
Regina Partian- Innovative Staffing Solutions- Perryton, Texas 940-***-****