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Customer Service High School

Location:
Fort Leonard Wood, MO, 65473
Posted:
September 02, 2013

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Resume:

Nicholas Dyl

***** ********** **** ***********, ** 65583

Cell#: 573-***-**** Home: 573-***-****

***************@*******.***

Education

Laquey R-5 High School, Laquey, Missouri

August 1999 - May 2012 High School Diploma

Experience

Communication Integration Specialists LLC, 7420 Counts Massie Rd, North

Little Rock, AR 72113 July 15, 2013 to Present

. Ability to ascend towers and other structures of unlimited height

utilizing ladders, climbing-pegs or structural members while

maintaining 100% attachment.

. Willingness to work at height for extended periods of time by the use

of a tower-climbers harness with an integrated seat for positioning

and resting.

. Willingness to travel on a weekly basis, typically utilizing a 4/10's

first shift schedule with paid drive time, per-diem and lodging

. Duties and Responsibilities include, but may not be limited to the

following:

. Climbing towers and ladders at various heights up to 300' or higher

. Able to work at heights for long periods of time

. Attend regular safety meetings

. Perform daily site safety analysis

. Identify and stop a job when confronted with unsafe work environment

and/or crew actions

. Adherence to OSHA / NATE / customer and industry wireless standards

and quality

. Perform all work in a timely and efficient manner while observing

safety and quality guidelines and expectations at all times.

. Frequent performance of duties in outside weather conditions w/

occasional exposure to inclement weather conditions

. Proper inspection and use of personal safety equipment

. Must be able to climb while carrying 75 lbs. of equipment

. Change out, install, and troubleshoot wireless/cellular equipment to

include: Panel Antennas, Microwave dishes, Omni-poles, feed lines, and

jumpers

. Perform tower construction activities such as installing antenna's,

mounts, fabrication of tower hardware, microwaves, coax, connectors,

grounding, TMA's, downtilts / Bias-T's, cad welding, site audits, etc.

. .

. Read instruction manuals

. Must be able to travel 75% of the time

. Operate construction equipment, such as electric/hydraulic winches and

capstans, etc.

. Identify materials and tools needed to complete the project.

. Punch list generation and resolution during the course of normal

project schedule and in advance of any customer inspections

. Professional customer interaction

. Rigging experience

. Computer literate (Microsoft Office Products, radio programming)

. Any additional activities as required for the successful completion of

the project

Tiger Typhoon, 105 JH Williamson Jr. Dr, St Robert, MO 65584

St Robert, MO 573-***-**** May 2013 to July 2013

. Lifeguard

. Provided Surveillance for patrons in the water

. Provided First-Aid care

. Cleaned pool

. Provided CPR/AED support when needed

Sonic Drive IN, 1030 Old Rt 66, St Robert, MO 65584

573-***-**** March 4, 2013

to May 2013

. Food Service Employee/ Carhop

. Operates switchboards, records orders and repeats them to the customer

in a clear and understandable manner to ensure that all orders are

correct.

. Responsible for preparing fountain drinks and ice cream items and

sometimes required to assist in preparing and cutting food items.

. Also responsible to make sure that all areas of the Drive-in are

clean.

We Do Weddings, Waynesville MO (************@*******.***)

December 2010 to December 2012

. Event Staff

. Loading and unloading of trucks and trailers for Wedding Ceremony &

Reception set up.

. Taking inventory of stock

. Directing wedding guests in organized activities and the parking

areas.

. Pick-up and delivery of flowers, food, decorations, and other items

needed to complete the wedding set up.

. Preparing linens for wedding and other banquet reception set up.

. Placement of prepared decorations and various components of the

wedding theme per designer diagram.

. Loading and unloading of items to break apart and the return of rental

wedding items.

Contract Laborer at Pointe Lookout Villas & Hickory Ridge Apts, 121

Pointe Lookout Dr, St. Robert MO 65584

573-***-**** May 2008 to November 2012

. Assistant Maintenance Technician

. Indoor and outdoor Painting

. Assisted Maintenance Manager with apartment repairs

. Cleaning and organizing maintenance areas

. Operated motorized lawn mower

. Rock removal

. Mulching and seeding

. Snow removal with various means

Tiger Typhoon, 105 JH Williamson Jr. Dr, St Robert, MO 65584

St Robert, MO 573-***-**** May 2011 to August 2011

. Lifeguard

. Provided Surveillance for patrons in the water

. Provided First-Aid care

. Cleaned pool and surrounding areas

. Provided CPR/AED support when needed

Laquey R-5 High School, 27600 Hwy AA, Laquey MO 65534

573-***-**** August 2010 to May 2012

. Concession Clerk

. Received customer orders

. Merchandise sales

. Calculating purchases and making appropriate change

. Re-stocked concession items

. Provided customer service

. Cleaned and closed concession stand

Achievements

Student Council - Class Representative 2008-2009

Natural History Club - Treasurer 2009-2010

Varsity Soccer Team - Team Captain 2010-2011

National Honor Society - Member 2011-2012

Volunteer Experience

Laquey High School Blood Drive 2008-2010

Leo's Club school grounds clean-up

Skills

Tower Climber/ Repair Technician

Customer service

Cash handling

Operating Electronic Cash Register

Telephone answering

Operating lawn machinery

Operating and maintaining a POV

Loading and Unloading of trucks and trailers

Lifeguard and First Aid provider

Certifications

Lifeguard Certification (May 15, 2011)

Red Cross CPR & First Aid Certified ( May 2013)

References

Mr. Michael Mayle, Elementary School Principal, 27600 Hwy AA, Laquey,

MO 65534, 573-***-****

Mr. James Rothrock, HS Teacher, 27600 HWY AA, Laquey, MO 65534, 573-

765-4051

Mrs. Colleen Freeman, Freshman Teacher and Family Friend, 17015

Lensman Rd, St Robert, MO 65584 573-***-****

Business References

Mr. Aaron Their, Maintenance Technician, 121 Pointe Lookout Dr, St

Robert, MO 65584 573-***-****

Mr. Cody Nall, Tower Technician, 25689 Toftt Road, St Robert MO 65584

573-***-****



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