Supply Chain Engineer
Resume:
GREG SANTANA
Bronx, NY 10463
************@*******.***
OPERATIONS & SUPPLY CHAIN MANAGER
Logistics / Process Improvements / Cost Reduction /
Demand / Compliance / SAP / Lean Manufacturing /
Forecasting / JIT / Financial Analysis / Cost Accounting /
Production Planning / Strategy / Distribution / Training /
Warehousing / Production Reporting / MRP / QA / Budgets
Improved production, supply chain and logistics
efficiency for manufacturers and distributors in
medical devices, pharmaceuticals and beverages.
At InBev and Johnson & Johnson, I increased
productivity while tightly controlling costs.
I can contribute in a new environment by:
* Harnessing technology and systems to improve
business processes
* Ensuring raw materials are top quality and
available just in time
* Streamlining operations to improve efficiency
and cut waste
* Meeting demanding production and delivery
schedules
* Training high-performance cross-functional
teams
Fluent in Spanish and conversant in Portuguese,
I possess strong communications and leadership
skills. I earned an MBA in Business & Operations
Management from CEU Cardenal Herrera, Valencia,
Spain in 2004, and a BS degree in Industrial
Engineering from Instituto Tecnologico, Santo
Domingo in 2001.
SELECTED ACCOMPLISHMENTS
Designed new supply chain process to save $3M.
InBev production was stymied with lack of
storage space, causing incoming bottles to be
held in port. Devised strategy for doubling
stack heights of new bottles. Enabled increased
production capacity and eliminated substantial
overdue port charges.
Elevated service levels 20%+. InBev unit lacked
comprehensive metrics for measuring service levels,
impeding ability to meet corporate standards.
Established performance mapping for Sales,
Production and Distribution groups, setting goals
reinforced by weekly meetings. Elevated service
levels from 78% to 99% in 90 days.
Cut scrap rate more than 40%. InBev returned-
bottle scrap rate was excessive, costly and
rising. Developed and implemented comprehensive
materials handling plan, including training of
distribution supervisors and drivers. Emphasized
value of returned bottles and handling care.
Slashed scrap rate from 11.3% to 6.5% first six
months.
Implemented SAP R3 in two countries in only 120
days. InBev needed to bring new ERP platform
online in Brazil and the Dominican Republic. Led
team coordinating installation at both units.
Overcame language/cultural barriers to
accelerate process. Trained 500+ users in two
languages and went live ahead of schedule.
Reengineered production to save $960K annually
at J&J. Dental floss production suffered from
excess waste during testing and assembly
processes. Conducted gap analyses, identifying
opportunity to reduce material used for
extension tests. Cut production time 5% while
reducing waste per roll 50%.
Developed automated QA management solution. J&J
plant lacked adequate QA tracking controls.
Teamed up with production and engineering,
gathered specifications and built tracking
system. Created online database tracking
production from WIP to completion. Company
replicated system in other plants.
CAREER HISTORY
Assistant Director Production Planning, MTA,
New York, 2010 - Present. Manage Production &
Maintenance Planning for all the Metro-North
Railroad Division.
Supply Chain Manager, InBev, $13B global
beverage maker/distributor, 2004-2009.
Directed supply chain strategic planning,
logistics, and materials management for
Dominican Republic plant. Responsible for risk
management. Eliminated credit process gaps,
saving $1.5M annually in losses. Managed
budgets to $5M. Promoted in 2007 from Control
& Inventory Analyst/Planning Coordinator.
Information Technology Coordinator, Dominican
Republic Consulate, Valencia Spain, 2003-2004.
Managed IT and systems. Held position while
earning for MBA in Spain.
Warehouse & Traffic Supervisor, Edwards
Lifesciences, 2002-2003. Managed finished goods
warehousing and distribution. Responsible for
inventory control.
Engineer & Production Supervisor, Davis & Geck,
a medical products division of TYCO, 2001-2002.
Managed suture production line. Supported new
product integration and process implementation.
Logistics Project Engineer, Johnson & Johnson
(J&J) 2000-2001. English Teacher, Instituto Cultural
Dominico Americano 1995-1999.
Personal: I belong to several professional
organizations. I enjoy travel and volunteer with
the Red Cross.
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