Principal Quality Engineer

ARTHUR O’NEIL

** ******** ***, ***** ********, ME 04106

HOME: 207-***-****, WORK 207-***-****, E-MAIL: ***********@*******.***

PROFILE

ASQ Certified Quality Engineer and Certified Quality Inspector

Certified Yellow Belt Lean Six Sigma Business and completed ASQ Green Training Course

Completed Auditing (CQA) Fundamentals Training from Qualty WBT Center for Education

Proficient in ISO 9001/AS9100, APQP and PPAP, Familiar with NADCAP

Over 15 years technical experience as Manufacturing/Quality Engineer

Over 3 years Sales and Marketing experience

EXPERIENCE

PRINCIPAL PROGRAM QUALITY ENGINEER March 2006-present

GENERAL DYNAMICS ARMAMENT AND TECHNICAL PRODUCTS, SACO, ME

(Reference Selected Accomplishments, Experience, Qualifications Section, below)

REAL ESTATE BROKER May 2002-Feb 2006

MARTEL REALTY, MANCHESTER, NH

Managed and brokered real estate transactions by driving and facilitating efforts of all stakeholders to ensure

cross functional responsibilities fulfilled all legally binding contract requirements. Marketed products and

services to promote real estate business by identifying potential markets, potential home buyers and sellers.

Generated client relationships to successfully broker real estate transactions. Closed deals with buyers, sellers

totaling over $1 million annually for three consecutive years.

NEW PRODUCTS INTRODUCTION ENGINEER Nov 2000- Feb 2001 (Plant Closed)

SCI SYSTEMS, HOOKSETT, NH

Developed surface mount processes for new products based upon electronic data, drawings and Bills of

Material. Interfaced with assembly personnel and manufacturing supervisors to identify and resolve all design

and assembly issues for prototype runs. Determined corrective actions for failed hardw

are. Contacted customers to resolve manufacturing concerns. Trained operators on new product processes.

MANUFACTURING ENGINEER(Contract Position) Oct 1999- May 2000(Contract Ended)

TERADYNE, INC. BOSTON, MA

Provided engineering support for test equipment system assembly, including resolving ease of manufacturing

issues. Created Engineering Change Orders to improve system quality and cycle time. Developed assembly

processes for start-up of Lean Manufacturing assembly area.

ADVANCE MANUFACTURING ENGINEER March 1988-Nov 1998

RAYTHEON COMPANY, LOWELL AND ANDOVER, MA.

Responsible for assembly of microelectronic products and test equipment. Developed and improved assembly

processes and supporting documentation, trained operators, maintained capital equipment, improved ease of

manufacturing and resolved customer issues. Transitioned new missile system programs from start up phase to

production environment. Provided engineering support in production area for in a clean room environment for

the Precision Device Area.

EDUCATION

Worcester Polytechnic Institute (WPI) 1983-1987

B.S. With High Honors- Management Engineering specializing in Industrial Engineering

Honors: 1987- Management Student of the Year and Epsilon Upsilon PI-Management Honor Society

SKILLS

QUALITY PROBLEM SOLVING : Root Cause Corrective Action Preventive Actions (RCCA/CAPA) Failure Mode

and Effect Analysis (FMEA), Design of Experiments (DOE), Statistical Process Control (SPC)

8D, 5-Why, APQP/PPAP, Risk Analysis, Geometric Dimensioning and Tolerances(GD&T),

SOFTWARE: Microsoft Office, Word, Excel, Powerpoint, Visio, Minitab, Lotus Notes, CMM – Calypso, TipQA

SELECTED ACCOMPLISHMENTS, EXPERIENCE, QUALIFICATIONS

Quality Program/Project Team Leader

Led and member of APQP/PPAP Teams. Reviewed contractual quality requirements for Miscellaneous

Spares Programs, GAU-19 Program and Repair & Return Program and flowed down requirements to

Supplier Quality and Operations Quality. Reviewed First Articles to verify suppliers met requirements.

Visited suppliers as member of Supplier Quality Audit Teams and resolve any current issues and

concerns.

Led Risk Analysis and FMEA for vendor supplied parts to determine which parts were high risk.

Led project team efforts by multi-tasking, prioritizing, and managing tasks to ensure Quality System

requirements were met or exceeded.

Led MRB Board and Test Board investigations of Root Cause Analysis using Design of Experiments,

Cause and Effect Diagrams, 5-Why, to collect data and create statistical analysis to formulate Corrective

and Preventive Actions and record in 8D reports.

Prepared areas for ISO and customer audits. Point of contact for Boeing and Lockheed Audits.

Performed White Glove inspection to ensure product integrity and prepare system for customer, DCMA,

Final Acceptance.

Established Quality Program Plans by evaluating and analyzing customer drawings, military

standards and assembly requirements.

Created budgets for quality personnel and monitored monthly actual hours versus budget hours.

Recommended and implemented design changes to engineering, by troubleshooting manufacturing

issues and reading blueprints, .

Presented program quality highlights, success and concerns to Business Division president, vice-

president and upper management.

Customer Relations and Satisfaction

Voice and advocate of customer, the war-fighter, by requiring that all hardware met or exceeded all

safety, fit, form and function requirements.

Interfaced with customers, including Department of Defense representatives and liaison to vendors and

various departments within the organization.

Delegated by Boeing and Lockheed to be their on-site representative for Source Inspection and Final

Acceptance of their hardware.

Discussed Engineering recommendations with customer to obtain their authorization and approval to

repair material or use as is without any repair for hardware with minor nonconformances.

Led effort and presented 8D, 5-Why and Root Cause Corrective Action (RCCA) Analysis to customer.

Competency and Peer Recognition

Certified Quality Engineer (CQE) and Certified Quality Inspector (CQI). Completed requirements of

American Society of Quality (ASQ.) Certification Board. Candidate must have at least eight years of

training and on-the-job experience with a minimum of three years in a decision-making position in

quality, including developing and implementing quality systems, knowledge and application.

Certified Six Sigma Yellow Belt

Certificate in Lean Sigma Six Green Belt Training

REFERENCES

• Available on Request

Contact this candidate