Manager Customer Service
Resume:
** *** *** **. • St. peters, mo *****
cell 636-***-**** • E mail **************@*********.***
Nanette Strong
Objective
Seeking a position with a company where my professionalism in customer
service and leadership qualities can be used to their fullest.
Work experience
Centerpointe Hospital November 2010 Present
4801 Weldon Spring Pkwy
St. Charles, MO 63304
Dietary Aide
Responsibilities include assisting in the preparation and service of meals
for patients and facility staff according to menu cycle and production
sheets. Duties include preparing the salad bar, maintaining an adequate
supply of beverages, operating the dish machine and general sanitation of
the kitchen.
Trotter Photo September 2010
Present
14319 Manchester Dr.
St. Louis, MO 63341
Photo Booth Operator
This is a awesome part time job. My duties include picking up equipment
from Trotter and driving to venues, setting up the photo booth and operating
it through out the event. Events include Weddings, 16 th Birthday Parties,
Graduation Parties, Bar Mitzvahs, Company Events & Christmas Parties.
After the event I break down the photo booth and return it to Trotter. To
view some samples go to TrotterPhotoBooth.com
Whitmoor Country Club April 2010 August 2010
1100 Whitmoor Dr.
St. Charles, MO 63304
Food & Beverage Manager
I was responsible for setting up and breaking down for all events including
weddings and golf tournaments, as well as managing the employees in
multiple areas of the club including pool concessions, golf concessions and
two dining rooms. I was the liaison during events making sure every detail
was taken care of and the customer had a great experience. I was also in
charge of pairing wines on ala carte nights. I stepped in and bartended and
served when necessary.
Mountain Mudd Espresso March 2006 Nov 2010
322 Mid Rivers Mall Dr.
St. Peters, MO
Barista / Manager /Owner
My employment at Mountain Mudd included performing all duties of a
Barista as well as management responsibilities which included inventory,
ordering and stocking of supplies, shopping for and delivering supplies,
interviewing and training new employees and maintenance of the
equipment. I strive for excellence in customer service and satisfaction. I
enjoyed my job at Mountain Mudd so much that I purchased the business
March of 2008. My responsibilities at that point included payroll and
doing all the taxes & acquiring all necessary licensing.
Wine Country Gardens August 2009 November
2009
2711 S. Hwy. 94
Defiance, MO 63341
Bartender/Server
This was a weekend job and seasonal just for fun and a little extra cash.
My duties included setting up and being a private hostess for special
events and also bartending, wine tastings, serving and bussing.
Image Sun Tanning Center March 2005 Febuary 2006
1104 Jungs Station Rd.
St. Peters, MO 63303
Operations Manager
My position involved helping to get this new business ready for opening
day. I learned a new computer program, Helios, which involved some
computer programming. I also received my Smart Tan Certification. I
worked alongside the owner assisting in all areas of getting this business
off the ground. My duties involved opening and closing, weekly inventory,
ordering and stocking of products, staff training, weekly schedules,
equipment maintenance, and weekly mailings.
Mountain Mudd Espresso March 2003 Febuary 2005
3917 Mid Rivers Mall Dr.
Cottleville, MO
Barista / Manager
My employment at Mountain Mudd was to be the Manager at a future kiosk.
Although another kiosk was never approved by the city, I stayed on and
preformed management training and duties in the kiosk that I was in. This
included monthly kiosk inventory, daily ordering and stocking of supplies,
working with and training new employees.
EDUCATION
Pattonville School District
Maryland Heights, MO
GED
St. Louis Tech School for Drafting 1982 83.
I have also completed some additional education at SCCC in Photography
and in Personal Training.
Certificate earned: Certified Professional Food Manager
Cert.# 1663746 expires: 6 27 16
Interests and ExperiEnces
I was raised in the Food & Beverage industry.
I love working with people.
I have worked in several areas through out my life including:
Retail (I was an Asst. Manager for Cloth World and Lerner New York),
Photography (Lifetouch @ JCP 1997 99, I’ve taken classes at the
Community Collage and did some freelance, Sr. Photos, Weddings, & won
a couple of photography contest)
I had my own in home childcare birth Kindergarten for 5 years.
Pre School Coordinator 5 years and Youth Sponsor 4 years at Harvester
Christian Church.
I’m a quick learner, very energetic, a hard worker would be an asset to any
company.
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