Customer Service Manager

KIMMERY SMITH *** Silent Springs Lane Roach, MO **787 Cell: 618-***-**** Home: 618-***-**** **********@*******.***

Work History Kirkwood Lodge Lake Ozark, MO Office 04/2012 - 08/2012 Run office, take reservations for rooms. Help in housekeeping, in kitchen. Manage housekeepers. Make invoices, except payment. Send out confirmations for events and rooms.

Medical Transportation Management Laurie, MO customer service rep 04/2011 - 10/2011 Taking calls from members that are on health plans that take care of their medical transportation. Set trips with venders for members medical appointments,so they can get there and back.

arbys/us beef corp farmington, MO assistant manger 08/2006 - 06/2008 run shifts, deligate duties, take money to the bank, work beside others and direct them,hire,do truck orders, store counts

J.C.Penney Farmington, MO sales associate 03/2004 - 08/2005 I Started in Men's Dept. then went to Children's and am now in the Home Dept. I do everything from taking care of the customers to stock items. Make change, take orders.I have also been in childrens dept. for months. Am told am key associate

Jack In The Box Desloge, MO Shift Leader 10/1998 - 10/2002 I have to run the shifts and delegate jobs to others under me. Take care of all money. And be able to take care of any unforseen problems.

Keil Center St. Louis, MO Concession Stand Manager 08/1992 - 06/1996 Set up and run stands. Deligate duties to others. I had anywhere from 10 to 20 people to work in the stands at a time. To take care of ordering stock and keeping it ready for use. Taking care of the stand bank and drawers.

sports service at busch stadium St. Louis, MO Concession Stand Manager 04/1992 - 06/1996 Run the stands to the best of my ability and make sure everyone knows what is expected of them. To take care of stock and the money for the stands.

Education Associates S.I.U.E. Edwardsville, Il.,,

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Licenses/Certifications Real Estate

Skills and Tools Administrative Work Bookkeeping / Accounting Collections Computer Operating Data Entry General Office Human Resources Quarterly Taxes Reception Work Typing EXCEL

Microsoft Word QuickBooks Windows Computer Literate Management Sales Supervision Warehouse / Production Fax Multi-line Phone Scanner

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HTML Cash Handling Cashier Conflict Management Customer Service Food Preparation Food Service Retail Sales

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