Manager Service

PETER FERNANDES

A-*** Serenity, Jai Bhavani Mata Road, Amboli, Andheri (W),

[pic]

Mumbai 400 058

Residence Telephone: 26781141 Cell: 982*******

EMAIL: ***********@*****.***

CAREER OBJECTIVES:

> A managerial position offering growth opportunities in a demanding yet

rewarding environment.

TOTAL JOB PROFILE:

WORK EXPERIENCE:

Working with New Age Restaurants Pvt. Ltd., Mumbai since 2007 as Restaurant

Manager and currently promoted as a Group Operations Manager since 1st

September, 2012.

Worked with Carnival Cruise Lines, Miami, U.S.A., from May '93 to

August '07 as Team Head Waiter - Dining Room

Worked with Fort Aguada Resort-Goa, as a Waiter from August '87 to March

'93.

CURRENT JOB PROFILE AS GROUP OPERATION MANAGER:

. Controls purchases and inventory by meeting with managers,

establishing banking relationships, preparing strategic and annual

forecasts and budgets. Analyzing variances, initiating corrective

actions, establishing and monitoring financial controls, developing

and implementing strategies to increase average meal checks.

. Maintains operations by preparing policies and standard operating

procedures, implementing production, productivity, quality and patron-

service standards, determining and implementing system improvements.

. Maintains patron satisfaction by monitoring, evaluating, and auditing

food, beverage and service offerings, initiating improvements,

building relationships with preferred patrons.

. Accomplishes restaurant and bar human resource objectives by

recruiting, selecting, orienting, training, assigning, scheduling,

coaching, counseling and disciplining management staff, communicating

job expectations, planning, monitoring, appraising and reviewing job

contributions, planning and reviewing compensation actions, enforcing

policies and procedures.

. Maintains safe, secure and healthy facility environment by

establishing, following and enforcing sanitation standards and

procedures, complying with health and legal regulations, maintaining

security systems.

. Accomplished company goals by accepting ownership for accomplishing

new and different requests, exploring opportunities to add value to

job accomplishments.

JOB PROFILE WITH NEWAGE RESTAURANTS P. LTD AS RESTAURANT MANAGER

. Interacting with guests.

. Conducting Training Sessions - on food service, wine sales &

service.

. Conducting interviews

. Restaurant responsibility.

. Revenue and Inventory Control.

. Job scheduling of restaurant staff.

. Maintaining hygiene in the restaurant.

. Liason with government officials viz municipal, excise, police,

ESIC, PF.

. Interacting with vendors

. Banking

ON JOB PROFILE WITH CARNIVAL CRUISE LINES, MIAMI, U.S.A.

. Interacting with guests.

. Conducting Training Sessions - on food service, wine sales & service.

. Restaurant responsibility.

. Revenue and Inventory Control.

. Job scheduling of restaurant staff.

. Dining room reservations.

. Maintaining U.S. Public Health standards in the restaurant.

PERSONAL PROFILE:

DATE OF BIRTH:

> 6th April 1963

EDUCATIONAL QUALIFICATIONS:

> B. Com Graduate

ADDITIONAL QUALIFICATIONS:

> Diploma in Hotel, Restaurant and Institutional Management - July '87

> Completed the Quality Food and Beverage Service

Program By Carnival Cruise Lines

> Diploma in International Travel & Tourism Management - August '84

MARITAL STATUS:

> Married

SEX:

> Male

HEIGHT:

> 5.11

WEIGHT:

> 73 Kg

LANGUAGES KNOWN:

> English

> Marathi

> Hindi

> Konkani

> Basic Spanish

HOBBIES & INTERESTS :

> Sports, Reading, Music, Dancing and Travelling.

Contact this candidate