Prafulla P. Gowda, MBA, PMP
***** ****** **** ** ( Frisco, TX 75033 806-***-****
*************@*****.*** U.S. Citizen
Professional Summary
Senior IT Professional with over 14 years of experience in software
industry. Extensive background, hands-on experience, and proficiency in
implementation of Project and Testing Methodologies from initiation to
deployment.
. Self-motivated, highly productive individual with strong
interpersonal, communication and problem solving skills.
. Demonstrated ability to manage, lead, and work within a team or
independently.
. Good understanding of Project, Software Development and Software
Quality Life Cycles.
. Expertise in Software Development Methodologies such as Waterfall,
Agile, Extreme Programming (XP), Rational Unified Process (RUP) and
SEI CMM levels.
. Experience in business requirement analysis, requirements gathering,
creation and execution of Smoke, Unit, Integration, Regression,
Functional, System and User Acceptance testing.
. Demonstrated ability in multitasking, providing good leadership and
mentoring.
. Expertise in team management, client management, data and resource
management; release, configuration and change management.
. Expertise in Financial, Mortgage, HealthCare and Risk Management
industries.
Technical Skills
Languages: XML, VB, C/C++, BASIC, JAVA, J2EE, HTML, Shell Scripts,
AS/400
SQL Tools: SQL, SQL*Plus, PL/SQL, Toad, Rapid SQL
Databases: DB II, Oracle 11g, MS Access, SQL Server, Poet, dBase III
Plus, Fox Pro
Platforms: UNIX - AIX 6, Mac OS X, Windows 7/Vista/XP/ NT/2000, UNIX,
Solaris
Middleware: IBM WebSphere Portal Server, IBM WebSphere Application Server
Tools: QTP, HP Quality Center, Test director, Clear Quest,
Rational Robot
Reports: Crystal Reports
Training: Rational Suite Test Studio from Rational University
Java Programming Language from Sun Educational Service
Introduction to Oracle: SQL and PL/SQL (passed this exam for
Oracle DBA Certification)
Testing Computer Software
Configuration Management, Risks, and Incidents in Software
Testing
Introduction to Health Care EDI Standards by EDI
partners
(Mastering HIPAA EDI Implementation Guides)
SW Model: Capability Maturity Model (CMM) for Software by Software
Engineering Institute (SEI)
Methodology: Rational Unified Process (RUP) by IBM Rational
Education
M.B.A., West Texas A & M University, Canyon, TX, Major in Strategic
Management, 2008, 4.0 GPA
B.E., S. J. College of Engineering, Mysore University, INDIA, Computer
Science and Engineering
Certification
Certified Project Management Professional (PMP), Project Management
Institute, 2011
Membership
PMI - Project Management Institute (Member Since 2010)
Awards
- Outstanding Academic Achievement Award, Spring 2008, West Texas A&M
University, Canyon, TX
- Achieved 45th ranking (7th percentile) out of 643 teams in the world wide
Business Simulation competition (Spring 2008 Capstone & Foundation
Challenge) conducted by Capsim Management Simulations, Inc.
Prafulla P. Gowda Page Two
Professional Experience
Gowtech International Inc., Frisco, TX
08/2008 - Present
Sr. IT QA Consultant
10/2011 - 06/2013
(Worked at Blue Cross Blue Shield, Richardson, TX) (HP Quality Center 10,
WebSphere Portal Server v6.1.5, WebSphere Application Server v6.1,
WebSphere Data Power, RSA Federated Identity Manager (FIM), Web Services
Apache axis webservice version 1.4, UNIX - AIX 6, DB II v10, AS/400, IE
8.0, FireFox, Google Chrome)
Responsible team member working on various complex assignments.
. Worked on NGEN implementation of Blue Access for Members (BAM)
application.
. Effectively and successfully worked on different phases of a major
project implementation.
. Involved in analysis of Business Requirements, System Requirements,
Customer Requirements, X-Walks and Mapping documents.
. Involved in writing test scenarios, executing test cases/test scripts and
documenting and tracking defects.
. Compared products in different environments for each business and project
related code releases.
. Involved in System Integration, Regression, Parallel, Production and UAT
testing of Blue Access for Members (BAM) redesign, Data Center II (DC II)
portal, Medicare Part D, and Medicare Advantage web based applications.
. Verified Claims Spending Summary, Benefit Highlights, Spending Summary,
My Health Summary, My Care Profile, Spending Accounts, User Profile,
Health Care School and Splash page.
. Identified data in BlueStar and Mainframe (CICS) and registered many
members for testing purposes.
. Verified and validated the members' eligibility to receive benefits based
on their eligibility code.
. Tested the Employee Retirement Service (ERS) - benefit agreement changes
that has been used to handle split membership in coverage within BAM Web
application.
Project Manager / Test Manager
08/2008 - 10/2011
(Projects completed for Cross Net Inc, LSU Agricultural Center, Land
Stewardship Project) (HP Quality Center, SQL, MS Office, Windows 7, QTP,
Oracle 11g, IE, MS Project)
Actively involved in business, project administration and Software Testing
/ QA activities of the company.
. Effectively managed all the projects from initiation to the closure.
. Responsible for project selection, defining project scope, develop
project charter, review documents with key stakeholders, get approval,
identify and document risks, develop communication, and contingency plan.
. Responsible for creating, reviewing, and updating all project related
documents as required.
. Managed resource allocation, roles and responsibilities, changes to the
project scope, and product delivery as scheduled.
. Created quality management plan and ensure deliverables conform to the
quality standards.
. Actively communicated the progress to key stakeholders of the project and
received feedback.
. Executed all the tasks defined in the project plan, implemented quality
measurement plan, obtained acceptance, created and distributed final
project report.
. Led and performed all the SQA activities for all the projects.
. Responsible for creating, reviewing, and updating all SQA related
documents as required by ensuring deliverables conform to the quality
standards.
. Held fulltime responsibility in test planning, test execution, defect
management and test coordination from initiation to the closure.
. Actively communicated the progress to key team members of the project and
received feedback.
. Developed and delivered numerous presentations to 20+ audiences.
. Managed team of 15 or more people.
. Ensured the production and delivery of high quality product.
Prafulla P. Gowda Page Three
CS Stars, Amarillo, TX
01/2006 - 05/2008
Sr. Quality Assurance Analyst
(Test Director 8.0, Quality Center 9.0, JAVA, DB2, Windows 2000/XP, IE
browser)
Designed, developed and executed test plans for three projects. Insured the
quality of software development, timely delivery, accurate documentation,
and streamlined testing processes.
. Effectively and thoroughly performed functional and regression tests for
three different projects resulting in maintaining a ? 1% hot fix rate per
feature implemented in production.
. Provided positive impact to internal clients and maintained 100% support
rate for projects being implemented per cycle by collaborating with
members in other systems areas to clarify client requirements,
specifications, technical design, and system integration, and strictly
adhering to the software processes.
. Delivered high quality products by isolating and correcting defects prior
to reaching the production environment, and by reviewing use cases,
technical specifications and requirements' documents for testability and
consistency.
. Met or exceeded goals on multiple projects, completing them in before
project deadlines and under budget by an average of 5%.
. Cut testing time by 11% and increased customer satisfaction ratings by
16% by implementing testing and business best practices.
Wells Fargo Home Mortgages, Minneapolis, MN
06/2004 - 06/2005
Test Coordinator / Test Lead (consultant through RCM Technologies, MN)
(Oracle 9i,TOAD VI 6.3, Sybase, Rapid SQL 7.2, Ascent Capture, 6.1, Tibco
Integration Manager, Tibco SDK Adapters, XML CAN (Create, Archive and
Notify) process, WS_FTP Pro, 6.51, AS/400)
Managed a team of 10 testers and coordinated overall SQA/testing activities
of the major company product using best practices resulted in the delivery
of outstanding client solutions.
. Provided technical leadership in identifying, evaluating and resolving
complex test problems.
. Assisted with data identification, data creation, review of system and
acceptance test scripts, defect resolution and User Acceptance Testing.
. Helped group/team to improve performance by eliminating unnecessary
complexity and bureaucracy, resulting in optimized business processes and
performance.
. Performed ambiguity reviews of business requirements and functional
specification documents.
. Developed and maintained test strategy, test plan and documentation of
all phases of QA process.
. Worked with business team and clients to establish and maintain a
consistent test methodology and to resolve questions during the testing
process.
. Shared professional insights, expertise and knowledge, developing
critical thinking capability across business areas.
. Managed client relationships and engagements, resulting in future sales
due to trust-based relationships.
. Inspired and motivated high performance in others by respecting the
uniqueness of all colleagues, and valuing others' ideas and initiatives.
. Earned commendation for tenacity by QA director, management and customer
relations' team.
Blue Cross Blue Shield, Eagan, MN
06/2003 - 05/2004
Test Coordinator / Test Lead (consultant through TEK Systems, MN)
(Oracle 9i, Lotus Notes 6.0, AS/400, Rational ClearQuest3.1, Windows 2000;
SUNOS 5.8 - Solaris 8, Rational Clear Quest 3.1, PuTTY R0.52, VITRIA
Businessware Consol 3.1.7, Tivoli Monitor 3.6; TOAD VI 6.3.11, TextPad 4.5,
Cognos Impromptu 7.0, UltraEdit-32 4.3, Hummingbird Neighborhood for Win32
7.1, SSH Secure Shell 3.2; Staffware 2000 8.1, SQL*Plus 8.0, Oracle 8.1.7,
VISIO Professional 5.0, Access 2000, Harvest 5.02 Client, Windows NT 4.0,
Novell Client 1.3, J2SDK 1.3)
Supervised a team of 15 testers and interfaced with all other members of
the team.
. Directed testing activities of more than 20 Blue cross affiliate and
interfacing systems.
. Led incident review board, user acceptance and final project
implementation process.
Prafulla P. Gowda Page Four
. Earned recognition for high productivity and quality of testing.
. Led all testing activities for HIPAA team 'Production Management'
Reports.
. Effectively trained testers, training team leads and managers.
. Created, reviewed and updated test strategy, test plan, requirement
validation matrices(RVMs), test cases, test scenarios, use cases and
other testing documents.
. Actively involved in determining and establishing applications' test
environment, data setup requirements, identifying new test cases for
critical applications, identifying gaps between use cases/requirements
and test cases.
. Facilitated QC walkthrough of all deliverables, provided work direction,
managed and tracked workload and progress, resulting in efficient
workflow.
. Performed smoke, unit, functional, system, regression and also user
acceptance tests of various applications.
. Installed and configured various applications to support testing
activities.
Analysts International, Edina, MN
11/2002 - 04/2003
Lead System Test Analyst (Consultant, projects completed for United Health
Care and Cargill, Inc.)
(Siebel Tools 6.3, eScripts of ST 6.3, Siebel Applications 6.3, IBM DB2 7,
AS/400, WinSQL 3.8, Enterprise Integration Manager, Actuate eReporting
Suite 4.1, FullShot 7.0, Windows 2000, Solaris 8;Windows NT, Power
Builder6.5, Crystal Reports 8.5, Oracle 8, MS Office 2000)
Performed various testing activities for two different clients.
. Responsible team member for testing United Health Care- Key Accounts Sale
Management tool (ATLAS).
. An independent and only tester responsible for testing client server
application (Cargill -River Services-Barge Tracking System) both front
and back end.
. Responsible for developing Test Scripts and Test Steps by analyzing
design and analysis document.
. Responsible for submitting reports on incidents that result from testing
by analyzing and assigning priority.
. Responsible for backend testing of Oracle database using SQL, SQL*Plus,
PL/SQL commands and for executing and analyzing the reports.
Advanced Technologies Integration, Inc., Edina, MN
11/1999 - 06/2001
Senior E-commerce Application Test Lead (Windows 98, Java, HTML, Dinamo,
Cold Fusion, Oracle, SQL Server)
Plan, schedule, prioritize, and monitor testing needs of all Projects.
. Coordinated with Project Managers, QA Managers, Developers and DBAs to
manage expectations, scope and risks.
. Responsible for defect management, documentation and change control.
. Tested and validated data stored in the backend Oracle database using
SQL, SQL*Plus, PL/SQL commands.
. Tested an e-commerce application both front end and backend using
different browsers.
Java Developer (HTML, JBuilder 3.5, Java 1.2.2, JSWDK 1.0.1, Together 3.2,
Poet 6.0)
. Researched and used shareware servlets, configured web server, and coded
servlet API.
. Designed and developed an object-oriented database and schema.
Wells Fargo (Norwest) Mortgage, Inc., Minneapolis, MN
07/1998 ( 06/1999
Client-Server Test Lead (Windows 95, Power Builder, Sybase, MS Access 97,
Test Director)
Managed complete testing needs alone and completed the assigned tasks on
time.
. Worked as a responsible team lead for test planning and test execution of
three major business functions.
Prafulla P. Gowda Page Five
. Responsible for testing a new client-server application; by analyzing
Test Plan and detailed specifications, for submitting reports on
incidents that result from testing by analyzing and assigning priority.
. Created and executed Test Scripts and Test Steps based on high level
tests defined in the test plan.
. Participated in all meetings to discuss testing problems and issues.
Comprompter, Inc., La Crosse, WI
11/1997 - 04/1998
Programmer (Windows95/NT, PVCS, Visual Basic 5.0, SQL Server6.5)
Responsible for maintaining and developing the utility program that enables
the user to configure desktops to their specifications.
. Studied and tested the existing utility programs' design and development.
. Increased functionality of the program by 30% by adding new features to
make the utility programs more powerful and flexible.
. Completely modified an existing utility program to make it precise and
reliable.
. Responsible for documenting the result of the data validation by
retrieving the data using PL/SQL.
FirstLogic, Inc., La Crosse, WI
10/1996 - 09/1997
Quality Assurance Specialist (Windows 95/NT, SUN, Solaris, RS6000, MS-DOS,
FoxPro2.5, SQL Server 6.5, Oracle 7, MS Access 2.0)
Responsible for testing in-house software programs on multiple platforms.
. Discovered errors in functionality, accuracy and usability of products,
resulting in near perfect product releases.
. Restructured and expanded scope of regression suite by developing new
test cases that promote product stability and documentation of testing
procedures.
. Served as liaison between Technical Support and Product Development for
researching and analyzing software problems.
. Reformatted test suites from existing form allowing batch processing,
resulting in significant time savings and more efficient use of disk
space.
. Responsible for developing batch files and shell scripts on DOS and UNIX
platforms.
. Developed complete test suite to monitor software performance relating to
speed of product that was ultimately used for testing in more than 14
platforms.
. Received Outstanding Team Achievement Award for meeting all
specifications during release of major product into market place.
. Supported Oracle and SQL Servers as the major databases with one of the
company product.
Associate Software Engineer (PVCS, UNIX and C)
. Responsible for design, development and implementation of in house
product.
. Responsible for technical trouble-shooting, analysis and improvement of
the product.