Sales Management

Darpan Jain

Mobile: 090******** ~ E-Mail: ******.**********@*****.***

Address: ****, ****** *****, ****** *****, Jaipur – 302003

CAREER SUMMARY

A hardworking committed professional with over 6 years of experience in Accounting (Sales Support) & Back Office including dealer/distribution & channel management

Skilled at handling day-to-day activities in co-ordination with internal / external departments for smooth business operations.

Proficient in managing administrative operations with focus on timely rendering of services.

KEY SKILLS

Sales Support Management Data Management Account Management Back Office Operations Liaison & Coordination Relationship Management

Channel Management Stock Management Logistics Functions

WORK EXPERIENCE

Grainger Industrial Supply India Pvt. Ltd. Since May’08

Joined as Executive Sales Support

Company Profile: Grainger has a unique distribution model. Grainger fundamental aim is to be the partner of choice for any manufacturing, industrial, services firm that requires products to keep their facilities up and running. Builders, Architects, Contractors are one of the most important segments that Grainger caters to. Grainger has a wide range of products that cater to the OEM segment as well. Grainger has presence in 70 towns through a dealer network of over 2500 resellers. Grainger customers can also reach us directly for a wide variety of products that are in our Global-Catalog. Products Dealing in: Molex, Leviton (Networking Solution), Keselec Schreder (Lighting Solution), Marathon (Alstom) (Motor & Exhaust), Grundfos (Industrial, Domestic Pumps), Proto (Industrial Tools), Schneider (Industrial MCB, MCCB).

Responsibilities

Maintaining all official data includes sales / stock / sues / internal transfer.

Responsible for:

o Sales billing,”C” form, Stock & collections follow up on the regular basis.

o Controlling inventory ageing.

Coordinating with sales team, marketing team, service, logistics & other department.

Helping in maintaining harmonious and friendly relations between the dealers and company by making them both to understand each other’s desires and satisfaction level.

Managing overall operational responsibility of Warehouse

Monitoring stock levels and follows up with concern buyer/transporter/insurer regarding damaged goods.

Establishing and maintaining relationships with vendors and carriers as well as managing customer complaints and feedback.

Ensuring the accurate and timely preparation of all reports as per company requirement.

Co-ordinating the Internal/External audit activities regarding documents as per ISO Manual’s.

Reliance Communication Credit Controller Jan’07-Apr’08

Responsibilities

Prepared MIS’s & other reports as desired by management, collected various sets of data for Rajasthan region.

Taken care of confirmation of cheque from the concerned department.

Responsible for:

o Processing of customer complaints files.

o Updating daily status for alternate channel.

Handled customer desk and resolved concern queries with maximum satisfaction solution.

Undertook assessment of customer’s viability for a new connection.

Highlights

Promoted for team handling profile in a new customer care center.

EDUCATIONAL QUALIFICATION

Bachelor of Commerce from Rajasthan University, Rajasthan in 2010

12th from Rajasthan Board in 2007

IT Skills: Well versed with MS Word, MS Excel and Internet Applications

PERSONAL DETAILS

Father Name - Sudhir Kumar Jain

Date of Birth - 01-08-1988

Reference - Will be furnished upon request

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