JITENDRA KUMAR YADAV
Mobile: 090********
Email ID: ************@*****.***
Objective:
To work sincerely building a symbolic relationship with organization where my effort be complemented by carrier growth of high responsibility.
Professional Experience:
Reliance Communication Infrastructure Limited (May’08-Present)
Reliance communication Infrastructure Limited, customer care resolution in immediate effect, how to satisfied the customer, product knowledge both the technology Gsm (Global Service Mobile) and CDMA (Card Davison Multiple Access ),High Speed data card device,3rd generation network and Wireless Fix Phone .
Job Responsibility:
• Customer care handling and
• Customer centricity.
• Strongly believe in teamwork.
• Customer satisfaction and new connection activation.
• Online complain register all the types of issues for reliance mobile like coverage issues mobile connectivity problem etc.
• Developing relationships with potential network partners for business development and enhancing Company's reach.
• Helping clients how to decrease your reliance bill and accordingly his uses suggest plan.
• Initiative and an attitude of ownership
• Passion for excellence and an ability to energise
• Problem solving and an innovative "can do" mind-set
• Helping to client provide better services for reliance data connectivity and mobile internet voice call connectivity on mobile
• Good verbal and written communication skills.
Computer Literacy:
• Application- MS-Office (MS Word, MS PowerPoint, MS Excel ).
• Good Knowledge of Internet.
• Knowledge of Flash Dreamweaver,html
EDUCATION:
May’2008 B.A
Bachelor in Art B N Mandal University Laloonagar Madhepura, Bihar 65%
• XII std from CBSE board in 2004 with 60%
• X std from CBSE board in 2002 with 53.4%
Job Experience:
• Client of Reliance communication from 01-May-2008.
• Worked at data entry Simplify & Clarify or data entry.
• Worked at Subhiksha Retail store as retail outlet manager from March-2005 to May-2008
Hobbies and Interest: watching movies, travelling,Listining music.
Personal Details:
• Name: Jitendra Kumar Yadav
• Address: 215 Ews Silver Oaks Appt Dlf City Phase 1 Gurgaon -122002(HR)
• Date of Birth: 24th May 1986
• Languages: English & Hindi
• Marital Status: Single
• Mobile: 090********
• E-Mail: ************@*****.***
Declaration
I here by to declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.