Sales Quality Control

Marcos E. Santiago López

P.O. Box ***

Guaynabo,PR 00970

787-***-****/**********@*****.***

OBJECTIVES

Embrace a challenging position in a prestigious organization, while contributing to its financial and operational success.

Apply the discipline and skills acquired through educational, military and professional experiences to support the

administration in its goals and objectives.

ACADEMIC EDUCATION

Institution/City/State Degree Year Graduated

-Polytechnic University of PR, San Juan, PR B.S., Electrical Engineering 2009

CAREER ACHIEVEMENTS

Automation Engineering Excellence Certificate Awarded by Academic Institution

Design and Implementation of Mobile Hydrogen Generation System

Best Marketable Innovation Award in Business Expo for Mobile Hydrogen Generation System

PERSONAL ACHIEVEMENTS

Member of the U.S. ARMY National Guard

Awarded Honor Graduate at U.S.ARMY Technical Training School for Utilities Equipment Repairer Course (HVAC)

Awarded Certificate of Appreciation by U.S. ARMY for Class Leader role

Obtained Wastewater Treatment Plant Operator IV Certification

PERSONAL/OUTSIDE INTERESTS

Travel, Basketball, Baseball, Music, Arts

Coach of Minor League Basketball Team

WORK EXPERIENCE

-Puerto Rico Aqueducts & Sewer Authority San Juan,PR December 2011-present

Wastewater Treatment Plant General Supervisor

• Supervise the Operations and Processes of Three Wastewater Treatment Plants with an Average Flow of

80MGD.

• Design and Implement Better Practices and Processes to Assure the Compliance With the Environmental

Regulatory Agencies(BOD,TSS,Metals,Bacteriological)

• Monitor the Annual Budget to Assure a Cost-Effective Operation While Maintaining Environmental

Compliance.

• Resolve Day to Day Operational & Process Situations, while Monitoring Affluent & Effluent Parameters.

• Prepare Performance Reports for Chemical Substances, Process Equipment and Health and Safety Issues.

• Identify, Analyze, Design and Establish Budgets to Address Operational Situations or Process Improvements.

• Supervise all the Remediation or Improvement Projects Taking Place in the Treatment Plants.

• Report Weekly Operational, Budget and Process Metrics to the Region’s Executive Director.

• Establish Maintenance Planning and Scheduling for the Wastewater Operational Equipment.

-Head Start Guaynabo,PR February 2009-December

2011

Office Systems Assistant

• Identify, Address and Solve Health and Safety Issues Throughout the Facilities Abiding by Federal Regulations

and Contemplating Budget Availability and Standards.

• Request Quotations from Suppliers to Create Purchase Orders for Equipment and Materials not Under Contract.

• Inventory Management of the Program’s Assets.

• Assist in the Preparation of Service Contracts and Follow-Up on Construction Projects to Ensure the Goals are

Achieved During the Proposed Project Schedule.

-Primerica Financial Services Guaynabo,PR 2003-2007

Division Leader

• Recruit, Train & Develop New Associates into Leadership Positions

• Market Life insurance policies, Securities and Mortgage opportunities to potential customers

-Radio Shack Guaynabo,PR 2001-2004

Sales Associate

• Assist Customers in Their Search of Technology Products and Complete Sales

-K-Mart Corporation Trujillo Alto,PR 1997-2001

Department Manager

• Maintain a Permanently Stocked Department

• Complete Inventory Audits of Department

• Cashier Duties

Related Courses

Engineering Economics

Automation Engineering

Electronics I,II

Power Generation Controls

Power Generation Systems

Power Systems Quality Control

Power Systems Distribution

Electrical System Design I

Electrical System Design II

Engineering Probability & Statistics

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