Customer Service Real Estate

Sonya M. Flood

**** *** **** ****, ******** MD **122 // Cell 443-***-**** //

***********@*****.***

[pic]

Technical Expertise

.Real Estate License .Pharmacy Technology. Legal Documentation

Education and Training

. Licensed Real Estate Agent for the state of Maryland

. Certified by the PTCB as a Pharmacy Technician (CPhT)

. Career Academy of New York Pharmacy Technology Program

. Catholic Charities basic human care training for the mentally disabled

. Penn Yan Academy, Penn Yan, NY

Highlights of Experience

Licensed Real Estate Agent 2009 to Present

Current licensed agent in the state of Maryland specializing in buying,

selling, and renting numerous types of real estate. Duties include writing

and presenting contracts, showing homes and customer service. The position

included training in clerical work, customer service skills, computer

literacy and reviewing legal documentation.

Home Management Expert (stay at home mother) 1998 to 2009

Management of the family's finances, coordination of all daily activities,

creates and maintains household budget, and maintains cleanliness and

health standards for family members.

. Maintained a stable environment for the family through 6 moves across

4 different states as a United States Navy wife. Excelled in child

care, budgetary management and organizational skills.

Flash Foods Cashier 2000

Kingsland Georgia

Performed all functions required of a gas station/mini store attendant.

This included inventory processing, cash register operation, deposit

verification and customer service.

. Recognized by management for excellent customer service demeanor.

Catholic Charities

Residential Aide for the Mentally Disabled 1997 to 1999

Penn Yan NY and Saratoga Springs NY

Coordinated with mentally disabled residents to maintain a safe and

positive living environment meant to foster individuality and

responsibility. Ensured that all state and federal regulations were

followed for the health of the individuals, provided necessary aid to help

mentally disabled personnel live as normal a life as was possible.

Distributed medical treatment when required, and coordinated between

multiple organizations to ensure smooth flowing processes.

. Excellent service was noted by management resulting in being hired at

a different Catholic Charities facility upon moving from Penn Yan NY

to Saratoga Springs NY.

. Received training in Medication Certification.

. Received a CPR certification from the America Red Cross.

Contact this candidate