Sales Manager
Resume:
REN CATO
Holbrook, MA 02343 *******@*****.***
Account Manager ( Sales Development Professional
Experienced manager skilled in leading cross-functional teams, marketing
product lines, and managing projects.
* Motivated and results-driven, successfully directed a team of quality
control consultants in the insurance industry, while simultaneously
earning an MBA degree.
* Lead a product management team in Germany, providing analysis,
development and documentation of mobile applications for banking
* Directed new product launches into the marketplace.
Computer Expertise
Microsoft Office Suite: Excel, Social Media: Facebook,
PowerPoint, Access LinkedIn, Twitter
Survey Monkey & Google Analytics CRM, SaaS, SEO
DJ Event Planner Cloud Software Programs, EVP
PROFESSIONAL EXPERIENCE
ENSERVIO / INSURERS WORLD, Canton, MA 2004 - Present
Enservio provides a complete suite of software and service solutions to
help property insurance carriers correctly price policies, settle contents
claims quickly and accurately, pay claims, and help policyholders
Senior Account Manager/ Manager
Lead team of 6 that is results driven and uses various software platforms
to ensure that the end user settles their claim accurately. Consult with
insurance adjusters to provide settlement solutions by analyzing claim
data.
. Provide leadership and direction to direct reports including quarterly
evaluations and mentoring to facilitate career success.
. Develop a queue model process to balance workflow for the large loss
department to achieve monthly sales quoted goal of $12 million for
billing.
. Design, develop and implement breakthrough business strategies and
procedures for Large Loss Department.
. Successfully partnered with business partner to define, develop and
implement improved integrated claims handling process to deliver a
seamless end-user experience.
. Maintain and monitor claim data ETA list to drive and improve cycle time.
. Improve the efficiency ratio for major loss claims through application of
best in class quality analysis process.
. Handle special requests claims and pilot claims for insurance carriers.
. Consistently exceed monthly sales quota of $2 million for major loss
division.
. Responsible for creation of weekly and monthly Microsoft Excel and Access
reports to update insurance carriers.
. Analyze the replacement cost values for homeowner's policies and
determine the depreciation rates for insurance carrier to ensure actual
cash value.
ALLSTYLE ENTERTAINMENT, Holbrook, MA 2009 - Present
Allstyle Entertainment is an event planning and marketing promotion firm
that offers DJ and other entertainment services for weddings, parties and
corporate events. Utilizes database software, social media and email
communication to generate leads, marketing campaigns to engage and enhance
customer the experience.
Marketing Manager
Manage a full suite of products and services from initial research to
product implementation and sales support. Created product roadmap and
networking events to increase business revenue and awareness
. Developed detailed business plan for the successful operation of the
business.
. Responsible for overall product vision and strategy.
. Personally develop all sales and marketing materials, with goals and
expectations.
. Provide detailed, one-page document to customers, offering an overview of
services, and what to expect when entering into an engagement with
"Allstyle Entertainment".
. Daily interaction with clients, setting expectations and deadlines for
deliverables of services.
. Perform sales presentations, resulting in many of the company's largest
accounts.
. Create and execute launch plans for all new product offerings.
. Gather client feedback with regard to service and products and share with
development group.
. Grossed $50,000 in Net Revenue for the past 3 years by marketing and
procurement plan.
. Responsible for end to end customer experience (Sales (Closeout).
SPRINT NEXTEL WIRELESS, North Attleboro, MA 2003 - 2005
Wireless Sales Representative
. Demonstrated the benefits of the iden push to talk technology to clients.
. Conducted business sales, generated leads and provided individuals with
all-in-one technology solutions.
. Facilitated rewards program for customer retention, upgrades and increase
new business.
T-MOBILE, Braintree, MA 2001 - 2003
Wireless Retail Sales Counselor
. Created displays and set up merchandise for the new expansion of retail
stores.
. Cold-called businesses to increase outside sales.
HONORS & AWARDS
Member - Enservio Product Integration Team
High Performance Leadership Certified
Eastern Conference Football League Rookie of the
Year
Member - MBA Global Capstone Project Team
Essential Skills Model of Excellence - Curry
College
Top Sales Representative Northeast Division -T
Mobile
EDUCATION
Curry College, Milton, MA
Masters of Business Administration (MBA)
Bachelor of Arts in Communications, English Minor
INTERESTS
DJ/ MC Dana Barros Basketball Camp
Counselor
Reebok Basketball and Running Shoe Traveling, Mountain Biking,
Tester Running, Reading
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