Customer Service Data Entry

Location:

Posted:

August 21, 2013

Denell Williams

Career Summary

Perform a variety of professional accounting functions supporting local and state-wide operations. Maintain accuracy of general revenue and

financial systems. Prepare financial statements and reports, research and resolve discrepancies. Audit all accounts receivable, purchase orders and

budgets; Construct and updated spreadsheets and other accounting records and transaction. Ensure money is posted to correct accounts and that all

accounts balance. Strong office administrative and clerical duties; Provide assistance in reconciling different accounts; maintained a variety of

documents and graphs. Prepare a variety of monthly and quarterly statistical reports and account summaries; sustain records for audit purposes.

Compile and organize supporting schedules, work papers and financial reports as requested by auditors. Respond to vendor inquiries in a courteous

manner. Provide accurate information within the area of assignment; resolve issues in an efficient and timely manner. Excellent written and verbal

communication, immense attention to detail, extensive interpersonal skills, customer service aide, finances, bookkeeping and administration work.

Computer Skills: Microsoft Word, Excel, Access, PowerPoint, Outlook Express, Microsoft Windows & Microsoft Office.

Experience

04/12- 06/13 ZGroup Advertising Inc. Ft. Lauderdale, FL

Integrated Media Billing Coordinator

• Bill clients for billable charged, Use budget schedules to determine billing amounts, use Strata downloads to capture billing amounts/ assist

human resource with employee records and filing

• Use retainer schedules to determine & bill amounts, bill production related charges (voice-over, shipping, travel related, etc.) Review

billing activity with account services, heavy data entry

• Review actual broadcast & print media charges versus pre-billing, determine if any billing adjustments are required, creating billing adjustments,

receive vendor invoices for media charges, ensure that charges have been approved, ensure that our clients have been properly billed, enter vendor

invoices into media A/P system for payment

• 02/07-01/12 Lakeshore Business Center Ft. Lauderdale, FL

Tenant Planner

• Opened/ Closed Office, managed office and supplies as well as greeting new customers & vendors/ A/R, resolving billing discrepancies/

maintain confidential information for clients, payroll and employees

• Issued work orders for tenants with requests and scheduled meetings/developed pricing strategies and strategic planning

• Distribute incoming, outgoing mail and Created portfolios for new vendors and clients/ apply payments to invoices, maintaining database of

certificates of insurance, heavy correspondence, editing & revising contracts for tenants, travel arrangements, calendar management & preparing

expense reports, heavy data entry, general office duties

01/03-01/07 OLC Solutions Oakland Park, FL

Online Manager/ Accounts Receivable

• Managed over 50 schools online processing orders & maintaining shipping products/ Generate billing invoices, resolving discrepancies

• A/R; billing, collections and analytical data input into QuickBooks/ Review, analyze, categorize & collect past due contracts

• Applying cash, credit cards and check payments to invoices & communicated with banking contacts, vendors and suppliers, shipping & receiving

and extensive data entry, Sorting mail packages, answering multi phone lines, greeting new clients general office duties

Education

08/12- Still Attending Ashford University Online

Major: Accounting/ Business Administration