Customer Service Power Plant

Rene Mendez

**** ********* **** **. *********** CA, 933**-***-*** 2386

************@*****.***

Saftey Coordinator / registered saftey officer

Safety Coordinator with a 5 year record of success overseeing all construction projects, and environmental

projects for government and private sector clients. Experience includes managing crews of up to 150 in school

zones, government facilities, military bases and other commercial buildings. Backed by strong credentials and

a proven history of no injuries on the job sites.

OSHA 510 Site Safety/OSHA Certified Accident Investigation

OSHA 500 Compliance Technician

MSHA License Registered Safety Officer Bi Lingual (Spanish)

_ First Aid & CPR Certified Fork Lift Instructor Specialize in Fall Protection and

Certified 8Hour Hazwoper Life Lines

40Hour Hazwoper Supervisor Training Supervisor’s Guide To

Reasonable Suspicion Testing

Professional Experience

MP Environmental Services – Bakersfield, CA

Safety Coordinator 2013 – present

• Duties are designed to familiarize the employee with the principles and methods of the federal Motor Carrier Safety

Program, OSHA, Safety Management Processes, Safety improvement practices, and determining root cause.

• In charge of BBS Training and compiling data. Updating HazCom (Keller SDS Inventories) Conducting Audits at

office, yard, on the field job sites. Overview accidents and near misses, investigation, prevention, root cause, and

corrective action. Overseeing monitors and breathing equipment required maintenance

Progressive Roofing – Phoenix, Az

Safety Coordinator 2007- 2013

• Conduct periodic safety and health walk through inspections of all workplace projects. Ensure that quarterly safety

training and all other specifically required training is provided for all employees. Ensure that OSHA300 log of

occupational injuries and illnesses is maintained. Conduct accident/injury investigations and illness exposure

monitoring. Establish and monitor a program for reporting and investigating “near miss” situations. Conduct

investigations into employee inquiries, suggestions and complaints. Maintain required safety and health

documents/files. Ensure periodic inspections of all motorized vehicles. Conduct daily site safety meeting or incident

report to the relevant authority. Implement preventive measure and recommend improvement on the unsafe

conditions/material/equipment. Conduct safety trainings for workers. Co operate with sub contractors on the work

progress

• In charge of the Progressive branch In New Mexico, conducted New hire orientations and safety training as well as

installing safety equipment for roofing crews, created safety site work plans and job hazard annalist worked hand

and hand with contractors to promote a VPP environment at the Palo Verde Nuclear Power Plant . OSHA

Instructor able to teach and train the OSHA 10 and 30. Some of the projects that I have been in charge of are

White Sands Missile Range NM, Spaceport NM, Little Rock AFB AR just to name a few.

THE HOME DEPOT Laveen, AZ 2007 to 2010

Customer Service Manager, 9/07 to 12/10

Customer Service Representative,

Previous Positions: Paint Department,H a rdware,Electrical

P romoted to manager position to recruit, train and supervise 25+ customer service reps and cashiers. Foster an

environment in which guests enjoy high levels of service and employees are motivated to deliver top performance.

M anage front-end operations to ensure friendly and efficient t ransactions at checkout. Selected Contributions:

Won “Service Excellence Award” for instrumental role in driving record-high

sales increases, propelling store to improve ranking from #32 in terri tory to #5

by 2008.

Ensured the swift resolution of customer issues to preserve customer loyalty

w hile complying with company policies.

Served on special taskforce events that contributed to significant improvements

i n guest satisfaction and sales.

L & M Custom Cabinets Phoenix, AZ 2006

Cabinet Maker/Driver, 1/01 to 8/03

Advanced to increasingly responsible positions, in a supervisory role. Managed wood inventory for all projects,

i nspected quality of finish products, and delivered cabinets to customers. Maintained high standards in sanitation and

safety and complied with regulatory guidelines. Selected Contributions:

Responsible for picking up materials and restocking inventory.

In troduced t raining programs that enhanced employee performance and helped

build a motivated workforce.

Atomic Box Logistics Ontario, CA 2003 - 2006

Lead Warehouse Specialist, 1/01 to 8/03

Trained employees in order picking, stocking, and packing for international

shipments.

Trained new employees on unloading and on RF gun utilization.

Responsible for safe forklift driving, order picking, stocking. Performed loading

and unloading t rucks daily.

Receiving Supervisor, was in charge of overseas merchandise coming into

building having workers unload t rucks and palletize shipments received with RF

guns and forklift drivers put away storage area

Education and Training

RIO SALADO COMMUN ITY COLLEGE Phoenix, AZ 9/10 to Present

Continuing studies in Business Studies

Training : Completed courses and seminars in customer service, sales strategies, inventory control, loss prevention,

t ime management, leadership, performance assessment.

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