Manager Case

Monica Smith

**** ********* **.

Decatur, GA ****4

Cell # 404-***-****

**********.*****@*****.***

Summary

I am an experienced and motivated case manager with outstanding patient care skills. I have

worked as a community case manager for 3 years within the mental health field.

Qualifications

• Excellent communication skills, particularly in the area of establishing relationship with

new patients

• Outstanding organizational, multitasking, and problem-solving skills

• Knowledge in the area of mental health

• Knowledge in the area of kaleidacare and sharenote documentation

• Certified in Cardiopulmonary Resuscitation (CPR)

Work Experience

2013 East Point, GA

Community Outreach Services For Youth & Family

Community Case Manager/Paraprofessional

• Provide creative problem solving, skill builders, anger management.

• Provide additional programs and services to better assist the clients problem.

• Provide individual, family, and group counseling services.

• Excellent documentation skills

2011-2012 Stone Mountain, GA

The Potter’s House Family and Children Treatment Center

Community Support Case Manager

• Provide support counseling to clients individually, family setting and/or in a group setting

• Provide case management services

• Maintain appropriate documentation of all consumer contacts, consultation with other

professionals, and documents any changes on treatment plan.

• Provided skill building, learning skills, and community base

2010-2011

American Works Inc.

Case Manager Technician Albany, GA

• Assisting consumers with medications

• Assist with daily living skills

• Documenting daily reports for each individual consumer

• Help with recreational and therapeutic activities

• Provide transportation

Education

Albany State University Albany, GA

BA Psychology December 2011

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