Manager Customer Service

Jim Cook 901-***-**** Cell

**** ****** ***** ******@*****.***

Memphis, TN 38133

EXPERTISE

Successful coordination of construction, receiving, and implementation of opening new multi-million dollar hospitality facility for cancer patient

Understanding of all operational systems within both office and guest facility

Operational understand of building codes, including ADA

Sourcing and Purchasing Management, including RFI, RFQ, Vendor Selection and Qualification, and Compliance.

MRO Maintenance responsibility

Inventory and Inventory Management.

P & L responsibility for warehouse assets, including labor

BA in Business Administration, AA in Electronic Technology

Electrical, Plumbing, Drywall experience in repair and construction, both new construction and add-ons.

Landscaping and General Construction experience in both Commercial and Residential structures.

Knowledge of Local Building Codes and Certifications/Licenses for Commercial Operations

Full understanding of Voice and Data Technologies including Copper and Fiber Optic Circuits. Full understanding for Internet connectivity

WORK HISTORY

Harrison Logistics – Memphis, TN. March 2013 – Present. Operations Manager,

Control Inventory, Maintain productivity standard, Shipping and Receiving for 3PL logistics company. Kitting, bundling, and inventorying for standard and bulk products of various vendors.

Self Employed Home Repair - Memphis, TN. Operations Manager. June 2010 – present

Contractor for Commercial and Residential Repair. Electrical, Plumbing, Construction.

ABM - Memphis,TN, Facilities Operations Manager, September 2010 – June 2012

Facilities Manager for the American Cancer Society. Day to day operations of Harrah’s Hope Lodge and the ACS Memphis Office. Operations Management, Procurement, IT, Telecommunications, HR, and Vendor Selection, Certification and Compliance, along with soliciting and maintaining Operational Contracts.

G2, Inc. - Huntsville,AL, Field Sales Engineer, March 2007 - January 2009

Manufacturer’s representative for approximately 25 different manufacturers in the semiconductor industry. Customer Service, Engineering and Account Development for the specific territory of AL, MS, TN. Power Management, Analog and Digital Signal Processing, Microprocessor, USB, and Wireless Technologies.

Frito Lay, Inc. - Fayetteville,TN, Systems Specialist / Coordinator, August 2002 - March 2007 Supervisory management for up to 30 DC/Warehouse employees, including training, safety, and scheduling. Maintain all RF data networks in the facility, as well as the Warehouse Management System, and Inventory Control Systems Software and Servers in Production and DC/Warehouse facility.

EDUCATION

BS - Business Administration. Athens State University. Athens, AL.

AA - Electronics Technology. RETS Electronic Institute. Birmingham, AL.

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