Customer Service Human Resources
Resume:
RAMONA B. STOKER
Downingtown, Pa *9335
*********@*****.***
OBJECTIVE
Efficient, people-oriented, receptionist with 14 years
of experience providing office support to upper
management, staff and members. Able to work in a group
or independently by applying business experience and
education to assist a company or organization in
achieving its mission statement. Experience in the
following:
PROFESSIONAL EXPERIENCE
2012-Present Good Shepard Medical Center
Marshall, TX
Human Resources Internship: Provided office support to
human resource management while learning the department
operations. Performed a wide range of task including
auditing, scanning, and preparing employee files. Also
prepared filled out I-9 forms, helped with new employee
orientation, entered data in Medi Tech, registered
employees with the IRS, and editing employee badges.
2000-Present Good Shepard Medical Center
Marshall, TX
LifeCenter Receptionist: Provide office support to
upper management, staff and members in wellness
facility setting. Daily duties included answering
multi-line phones, copying, faxing, filing, customer
service, scheduling appointment, daily use of credit
card machine.
ACHIEVEMNTS:
Help establish swimming program for young children.
Trained front desk staff and nursery workers.
Crossed trained on most program in the facility
Helped plan the facilities wellness week.
Was promoted from the nursery worker to the evening
receptionist
1999 - 2000 Marshall Regional Medical Center
Marshall, TX
LifeCenter Babysitter: Watch over children from the age
of 6 weeks and older while members used the gym
facilities. Disinfected toys and nursery supplies while
providing customer service that included scheduling
appointments. Also provided front desk support when ask
to.
1996-1999 Wendy's San Antonio, TX
Safety Marshall: Provided customer service and staff
support. Daily duties included the using a cash
register use, checking the temperature of food
products, ensured all employees wore hair nets and
gloved, and closed and opened the
ACHIEVEMNTS:
Was promoted from a regular employee to a Safety
Marshall.
EDUCATION
University of Phoenix
Online
Bachelor in Human Resources Management
University of Phoenix
Online
Associate Degree in Foundation of Business
Kilgore College
Kilgore, TX
Fourth semester student.
Marshall High School
Marshall, TX
General Diploma
REFERENCES
Leland Bell
Tessa Lefler
Denise Guehlstorff
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