IT Manager / Systems Manager / EDP Manager

Mangesh S. Indane

Phone: 900-***-****

Email: *******@**********.***

Seeking manager level assignments in Operations, Planning & Commissioning

with an organisation of repute preferably in the Hospitality Industry.

Brief Overview

o Currently working with Swiss Hotel, Kolkata as Manager Information

Technology.

o A keen communicator endowed with excellent leadership, analytical, man

management and organisational skills.

Organisation Experience

Since May 20, 2011 Swiss Hotel Kolkata IT

Manager

(5 Star Resort Hotel)

Since Jan 20, 2008 Goa Marriott Resort, Goa System

Manager

(5 Star Resort Hotel)

Since Sept 01, 2001 JW Marriott Hotel, Mumbai. Asst

Manager System (5 Star Deluxe Hotel)

Since Sept 15, 2000 Le Royal Meridien Systems

Executive

(5 Star Deluxe Hotel)

Since Feb 03, 1999 Chorma Engineering Pvt Ltd. Service Engineer

(Franchisee of Thermax Boilers)

Since June 05, 1996 Raymond Calitry Denim Ltd Maintenances

Engineer

(Manufacture of 100% Cotton Jeans)

Areas of Expertise and Exposure

Planning, Operations and Maintenance

> Implementing new and upgrade projects.

> Managing windows 2003-2008, windows XP, IT Equipments, backup solutions

on Symantec, Altiris Rapid Deployment software.

> Planning capex for new implementation and expenses related to the

systems.

> Co-ordination with vendors for business requirement and installation.

> System back and restore as per company policy & standards.

> Troubleshooting of LAN, WAN network, Laptop, printers and computer

hardware.

Significant Accomplishments

At Swissotel Kolkata

> Maintaining Fidelio opera, IDS, Accpac, Triton software.

> Handling AD Domain controller, Exchange server and Backup server.

> Restructure whole network to fulfilled PCI Audit.

> Upgrade bandwidth to fulfilled guest requirement.

> Maintaining Extreme Wi-Fi Access points and controller.

> Developed IT support team.

> Actively involved for ISO certification.

> Trouble shutting of Symantec backup Exec and doing quarter audit.

At Goa Marriott Resort

> Successfully upgrade Micros Point of Sale 8700 to 9700. In this we have

upgrade hardware, database revive and user training.

> Maintained Fidelio Opera 4 on Oracle 9G.

> Used Alif Payroll software.

> Upgrade network hardware; configuration and trouble shooting of HP

switches as per Marriott Standard

> Received rewards being second number in the AP region by the guest

recognition for HSIA. Maintaining and monitoring internet bandwidth for

Guest as well as Back office use.

> Expertise in Hotel Industry specific software like SUN, FCS, Espresso,

Gumnut etc.

> Keeping up-to-date record for various software Licenses.

> Implement process in place to get 100% mark in PCI-PII audit.

> Best negotiation with Reliance to get lowest rate for good bandwidth.

> Achieved 98% in the systems audit.

> We have done Wi-Fi project to cover entire guest areas.

> Received Manager of Month Award for the month of April 2009 for excellent

work.

> Bagged an award of Best Task Force assignment by Regional Vice President.

> Received certificate for completion of 'Foundations of Leadership'

Training.

At JW Marriott Hotel, Mumbai

> As a pre-opening team member I have involved each and every activity to

built IT infrastructure.

> We have done entire hardware-software upgrade project. In this we upgrade

all application. Fidelio to Opera, Micros POS 8700 to 9700, SUN, Gumnut

and interfaces.

> Instrumental in conducting training programs to improve techniques,

knowledge and create awareness about systems.

> Managed windows 2003 Servers / windows XP, IT Equipments, backup

solutions on Symantec Backup, Altiris Rapid Deployment software

> Maintaining applications, LAN Networking, Paging, EPABX and music system.

> Distinction of receiving a token of appreciation in terms of salary

increment within six month of joining.

> Got an opportunity to become a manager on duty several times, responsible

for the entire hotel activity for the day.

> Received Supervisor of Month Award, JW Marriott Mumbai for excellent

work.

At Le Royal Merridien Hotel, Mumbai

> As a pre-opening team member I have involved each and every activity to

built IT infrastructure.

> Successfully handled the Installation & commissioning of Voicemail and

call accounting and Paging system.

> Taking care of Micros POS Hardware & Software i.e. Micros Workstation,

KOT, Slip printer, NetCC, Rcc configuration.

> Handled operations and maintenance of all the installed equipments such

as EPABX, Micros Network, B.M.S, Fire alarm system, cable channels.

> As systems champ, was instrumental in resolving with reoccurring problems

to handle customer complaints and grievances.

> Bagged an award of associate for the month of Aug'02 as well as awarded

for hard work done at the time of pre-opening of the hotel.

At Chorma Engineering, Mumbai

> Installation of Boiler on the various locations.

> Maintaining good relation with customers.

> Trouble shutting of desktops and printer.

At Raymond Calitry Denim Ltd, Yavatmail

> Installed and commissioned textile machines for the spinning and

ballroom.

> Maintaining Carding, Fly frame, ring frame and open end machines.

> Fault finding of the networking.

> Trouble shutting of desktops and printers of the administrator office.

Academic Credentials

> Diploma in Engineering from Govt. Polytechnic, Yavatmal, Mumbai Board.

> H.S.S.C. in Vocational Electrical Engineering from A.M.V. Yavatmal.

Personal Details

Date of Birth 16 February 1974

Contact Details 103, Prathma II

Uttara Housing Society,

Near City Centre II, Rajarhat,

Kolkata (WB) 700157

Passport No K 8130007

Contact this candidate