Customer Service High School

Location:

Posted:

August 30, 2013

Danielle C. Fernandez

Objective

To obtain a position in Customer Service where I may utilize my experience in hopes to improve customer

satisfaction.

Experience

12/2012- Present

PLS Loan Store/Motor Vehicle Services Dallas, TX

Customer Service Representative

Processing of loan applications

Verifying all references and employment verifications of potential loan customers

Disbursements of loan money once customer is approved

Collecting payments for payroll loans

Performing quotes for motor vehicle insurance

Selling of insurance policies and collecting payments

During tax season processing tax information and filing for Federal Income taxes for customers

Working closely with banks to verify funds and depositing checks for loans which have defaulted

3/2012-12/2012

McAlister’s Deli Arlington, TX

Front End Clerk/Food Runner

Receiving customer orders into computer system

Verifying all orders for accuracy

Keeping restaurant nice and clean

Running food to customers table when necessary

Offering the best customer service so that all could enjoy their dining experience

11/2011-01/2012

(Seasonal) Forever 21 Arlington, TX

Stocker/Floor Personnel

Making sure racks of clothing were nice and neat

Helping customers who may have needed help locating an item

Offering advice to customers in regards to wardrobe or outfit selections

Receiving new orders and shipments and stocking them as needed

Reviewing and changing ticket labels for those to which were to be clearance items

E ducation

2012

South Grand Prairie High School Grand Prairie, TX

High School Diploma