Sales Manager

OBJECTIVE

TO SECURE A MANAGEMENT LEVEL POSITION IN THE SALES/MARKETING DEPARTMENT OF

A GROWTH-ORIENTED LEADER IN THE INDUSTRY.

SUMMARY OF QUALIFICATIONS

A seasoned, high energy sales executive responsible for all aspects of

running a successful marketing/customer service operation. Exceptional

interpersonal and communication skills have contributed to many career

achievements.

PROFESSIONAL SKILLS AND ACCOMPLISHMENTS

. Implemented corporate call center, which increased revenue by

100%.

. Developed budgeting accountability methodologies, which improved

margins by 10%.

. Created innovative sales promotional concepts, which helped to

sustain annual revenue improvements (including trade shows and

special event marketing).

. Implemented product and service improvements to enhance customer

relations for key accounts (international resorts, professional

sports franchises and the entertainments industry).

. Developed competitive analysis tools, which facilitated a 7%

increase in corporate market share.

EXPERIENCE

Worldmark By Wyndham, Las Vegas, NV 08/2010 to 09/2012

Owner Referral Representative

Contact existing owners to generate new referral leads to sell min-

vacation packages and day drive tours to multiple resorts. Generate

and contact referral of owner for sales of Wyndham vacation

ownership packages throughout United States.

Vista Staffing, Las Vegas, NV 06/2010 to 08/2010

Owner Referral Representative

Contact existing owners to generate new referral leads to sell min-

vacation packages and day drive tours to multiple resorts. Generate

and contact referral of owner for sales of Wyndham vacation

ownership packages throughout United States.

B & K Graphic Printers, Cypress, CA 01/1988 to 05/2010

Director of Sales and Marketing

Directs corporate sales and marketing department.

Secures and develops key accounts to maximize company profits.

Demonstrated ability to promote products and services, which

tripled total number of clients (including Bank of Zurich, Mirage

Resorts, Inc., William Lyons, Inc. and Anaheim Angels).

Peacock Suites (Shell Development), Anaheim, CA

Manager of Regional Call Center

Created regional call center for Shell Development. Developed training

manuals and training programs for employees of call center.

Established marketing quotas and incentives for company employees.

Supervised opening of new timeshare properties.

Marriott Ownership Resorts International, Irvine, CA

Manager of Regional Marketing

Within 60 days, expanded the existing call center from

10 to 60 stations. Simultaneously, increased the number of tours

by 250% and quality of tour participants, which materially

increased overall sales. Developed a system to accurately track

multiple appointments booked and sales made at various locations.

Firstel Information System (Division of U.S. West), Irvine, CA

Manager of Regional Marketing

Established and operated marketing department. Formulated

a statistical tracking system and operational procedures manual.

Created all necessary documents related to marketing operations,

trade shows and special events.

Motorola Communications & Electronics, Inc., Placentia, CA

Area Marketing Manager

Developed an aggregate marketing system, which branched

out over 10 regions. Utilized statistical tracking system to hold

each region accountable for individual performance. Directly

responsible for increasing sales by 20% for home region (Southern

California). Responsible for corporate marketing for 1984

Olympics.

EDUCATION and TRAINING

Buffalo State University College

Marketing and Advertising

Continuing Education and Training

Seminars in public speaking, mass media

marketing/advertising, business administration and events

marketing.

MILITARY SERVICE

U.S. Navy Seal Team 3 honorably discharged.

References Available Upon Request Robert B. Ward

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