Customer Service High School

Emory Scott *** West Lowell Ave #***, Haverhill, MA

Objective: Looking for a career opportunity where i can grow as a man and loyal employee.

Qualifications-

* ***** ** ******** ******* experience

11 years of general Construction experience

8 years in inventory order

8 years Auditing and housekeeping experience

Work Experience:

Day’s hotel and Conference Center (2013) Krishna Pathak 585-***-**** Methuen, MA 01844

Established standards and processes for Front desk employee work, and planned work timetables to make sure satisfactory service.

Check reservations email on a daily bases.

Input guest reservations arriving via fax, email or phone.

Answer multiple lines on PBX phone system.

Negotiate rate for potential groups and individual guest.

Balance out register before and after every shift.

Check guest in or out

Confirm reservation in extranet

File hard copy reservations by company and arrival month

Balance credit limit report

Mcklenny's Store (2004-2013) Janie Mcklenny 786-***-**** Miami, Fl 33142

Open/Close store

Clean Parking lot

Clean store interior

stock shelves

Place orders for inventory

audit books at the end of the month

Versailles (2001-2004) Wanda Alvarez 786-***-**** Miami, Fl 33166

Established standards and processes for Front desk employee work, and planned work timetables to make sure satisfactory service.

Check reservations email on a daily bases.

Input guest reservations arriving via fax, email or phone.

Answer multiple lines on PBX phone system.

Negotiate rate for potential groups and individual guest.

Balance out register before and after every shift.

Check guest in or out

Night Audit

Aqua Shield (2002- 2004) Jazmin Ramos 786-***-**** Nuna Ramos 786-***-****

Painting

Cementing

Plastering

Pressure Cleaning

Laying tile

Area Clean up

ABC Distributing

Loading Truck

Picker

Make Pallets

Unloading Trucks

Packaging deliveries

Verifying orders for customer

Education:

2003, High School Diploma Miami Northwestern Senior High

References

Janie Mcklenny 786-***-****

Jazmin Ramos 786-***-****

Krishna Pathak 585-***-****

Lauren Gaskill 781-558-8

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