Customer Service Manager
Resume:
C armelou Dominic S. Cuales
Age: **
Nationality: Filipino
Height: 5’8
Address: Blk 56 Lot 23,Phs 6C, Towerville Subdivision,
San Jose Del Monte, Bulacan
Mobile No:091********
Email: *********@*******.***
E mployment Histor y
Feb.1, 2013-Aug 6, 2013
PCCW
Customer Service Representative
Thai Speaking Agent(Airline Account
Full-time
Conversing with Thai people who doesn’t speak English in Thailand
Oct. 2012
Teletech Company
Technical Support Representative(Level 2)
Full-time
Troubleshooting computers and Internet in North America
Nov. 2010 – March 2012
Concentrix Corp. Cagayan De Oro City, Philippines
Product Support Representative
Full-time
Troubleshooting computers and Internet in North America
May 2008-2010
Tha Phae Gate Guest house. Thailand, Chiangmai
Guest House Manager
Part-time
Managing people
Marketing the business
May 2004 - 2010
Thailand, Nationwide
English Camp Coordinator
Part-time
Organizing English Camps
June 2007 - March 2009
The Far Eastern University Chiang Mai, Thailand
College Instructor
Part-time Instructor
Teaching Business Tourism in Management
May 2005 - March 2010
Montfort College Chiang mai, Thailand
ESL Teacher /English Coordinator Nationwide
Full-time Teacher
Teaching Speaking, Listening, Reading and Writing
May 2004 - March 2005
Prathai Witayalai School Prathai disctict, Nakornratchasima, Thailand
ESL Teacher
Full-time Teacher
Teaching Speaking, Listening, Reading and Writing
Teaching Dancing and Singing
Jan 2004 – March 2004
Language Center Satun Province, Thailand
ESL Teacher-
Part-time teacher
Teaching all levels – primary to adult
Sept. 2003
Bangkok Thailand
ESL Teacher – freelance
Teaching English as secondary language
Teaching all levels – primary to adult
May 2001- June 2003
Coron-Coron Restaurant,Cagayan de Oro City
Supervisor
Supervising waitress and waiters
P ersonal Profile
I am finished of Bachelor of Science in Commerce major in Management looking for
full-time employment. My long-term career goal is to become a good and respectable
businessman
My strengths are my dedication to any job that I am given, my teamwork skills and my
genuine interest in work related matters.
K ey Skills
Teamwork
I was a teacher in both secondary and tertiary level for 7 years. This meant that I had to
work with the different nationalities to ensure the good relationship in the working
environment, as well as dealing and communicating to them. And I worked as a Call
Center Agent for technical support.
Time management
Tight deadlines with school work means that I have had to manage my time to make
sure that I get all my work done.
In my final year of school, I had a lot of extra curricular activities to balance with my
schoolwork, which taught me to prioritize.
Academic achievement
I have successfully attained the degree of Bachelor of Science in Commerce major in
Management.
Focused and willing to learn
I have a very clear career goal to focus on and work towards.
I am very willing to learn from my colleagues and to use that knowledge to get a better
understanding in all aspects.
I have experience in teaching for 7 seven years both secondary and tertiary in Thailand.
So I know that it is where I want to be.
Reliable
Excellent attendance record at school over five years, always on time and ready to work.
E ducation and Training
Don Carlos Central Elem. School 1992 – 1993
Don Carlos, Bukidnon
Kibatang Nationalized High School 1996 - 1997
Kibatang, Don Carlos Bukidnon
San Isidro College 2000 - 2001
Impalambong, Malaybalay City
I nterests
I am very interested in playing basketball, tennis and dancing. I did a lot of basketball
league and tennis tournaments.
I like to spend time with my friends and family I also like to spend my free time
doing video editing, photography and practicing guitar.
R eferences
Mr. Tayong Goc Ong
LTO- Valencia
Valencia City
Mr. Amber Paraguay
Prof. San Isidro College
Impalambong, Malaybalay City
Mr. Khanchit Juthapornmanee
Business Manager Thai-Chinese International School
Samutprakan, Thailand
Contact this candidate