Jennifer L. Shelanskey
******************@*****.***
objective
Seeking a challenging position in a dynamic
environment to continue my career in the financial
industry utilizing both my degree majoring in math
and my extensive experience in various facets of
the business and banking world.
Experience
2006-2013 Wells Fargo
Store Manager 2
Lead the team in service, sales and operations.
Coach bankers to excel in sales, service and
operations as well as coach the service managers.
Oversee scheduling and training of team members
while continuously being aware of updated daily
changes.
Managed the Greensboro, NC team through a
successful conversion.
Service Manager 2
Responsible for driving the daily operation of
excellence and acting as the store manager in their
absence.
Responsible for coaching and training the teller
team to process transactions accurately and
efficiently.
Lead the entire team in sales and service as well
as lead by example with customer service
excellence.
Responsible for scheduling teller line lunches and
stage directing as well as pulling and deciphering
various sales reports.
Managed overtime tracking and handling of
compliance of audit operations.
Personal Banker
Responsible for opening new accounts, calling for
leads to look for opportunities, coaching tellers
on referrals, finding new credit opportunities and
closing loans.
Lead the Instigate Wells Fargo @Work Offsite
events.
2003-2005 Lakeside Insurance
Insurance Sales Agent
Assisted various insurance clients by offering
comprehensive financial planning services.
Responsible for helping clients to choose the best
insurance policies to suite their individual or
family needs.
Responsible for preparing various company reports
and maintaining records.
Education
1997 University of North Carolina at Pembroke
B.S, Mathematics Major, Business Administration
Minor
Training
Notary Public - Active
Personal
I am an extremely detail oriented person with
exceptional personal and organizational skills.
Great team player and am able and very willing to
learn new skills.