Customer Service Manager
Resume:
April Basaldua
San Antonio, TX 78207
***************@*****.***
SUMMARY OF QUALIFICATIONS
• Dedicated, honest and energetic eager to work
• Punctual and hard-working
• Physically fit with ability to lift and move 50+ pounds
• Team player, easy to get along with and respectful
• Enjoys giving excellent customer service
EMPLOYMENT
RYC Foods 04/2013
402 Menchaca St, San Antonio, TX 78207
Assembly Line Labeler
Temporary Job through Staffing Agency for 2 weeks
Responsibilities and Duties
• Labeling packages in a fast-paced environment
• Packaging meat products
• Making boxes for products to be packaged
Walmart 09/2010 to 03/2013
1200 SE Military Drive, San Antonio, TX 78214
Customer Service-Produce Department
Responsibilities and Duties
• Inventory
• Shipping and receiving
• Operated pallet jack
• Maintained a clean stockroom and work area
• Stock products and rotated according to date
McDonald’s 02/2007 to 11/2007
5346 Roosevelt Ave San Antonio, TX
Manager
Responsibilities and Duties
Shift Leader
• Supervised and monitored drive-thru
• Scheduling break time for employees
• Inventory
• Securing finances and making deposits to the bank
• Received customers pleasantly, took their orders, transmitted to kitchen staff, served, and prepared bills.
• Prepared food items such as hamburgers as per the established standards.
• Adhered to the quality and work standards of the chain.
• Maintained the equipment, such as oven and grill, in proper condition.
• Maintained cleanliness in the work stations.
• Assisted the other staff members in taking orders.
• Analyzed customer complaints and feedback for constant improvements.
McDonald’s 02/2005 to 01/2007
6350 Old Pearsall Rd, San Antonio, TX 78242
Crew Trainer
Responsibilities and Duties
• Processing and training crew members to give excellent customer service
• Received customers pleasantly, took their orders, transmitted to kitchen staff, served, and prepared bills.
• Prepared food items such as hamburgers as per the established standards.
• Adhered to the quality and work standards of the chain.
• Maintained the equipment, such as oven and grill, in proper condition.
• Maintained cleanliness in the work stations.
• Assisted the other staff members in taking orders.
• Analyzed customer complaints and feedback for constant improvements.
EDUCATION
Devine High School 2006
1225 W Hondo Avenue, Devine, TX 78016
Last Grade Completed 11th
Palo Alto College 2012
1400 W Villaret Blvd, San Antonio, TX 78224
Completed GED
REFERENCES
Available upon request
Contact this candidate