Customer Service Sales

Jordan Huynh

********@*****.***

**** ****** **. - **** *****, Texas . 817-***-****

EDUCATION

Austin College - Sherman, Texas

August 2009 - May 2013

Bachelor of Arts

. Major: Psychology

. Minor: Biology

. Cumulative GPA: 3.3

. Major GPA: 3.5

. Relevant Coursework: Environmental Psychology, Industrial/Organizational

Psychology

EXPERIENCE

Abercrombie - Hurst, Texas

November 2008 - August 2009

Sales associate

. Engage customers in order to provide them the product and services they

need

. Communicate current products to customers

. Maintain store appearance and stock room organization

. Work as a team to ensure maximum store productivity by helping out co-

workers after completing personal tasks

Matt Finke's SnowCone Stand - Pottsboro, Texas

May 2012-August 2012

Vendor

. Open and close stand every day from 11-7

. Manage inventory each day to ensure there were sufficient supplies for

next day's shift

. Developed repeat business by establishing rapport with customers

. Maintain quality communication with owner

. Provide consistent and high quality customer service by assisting with

selection of products and fulfilling special orders

. Placed visual displays in high impact areas to achieve maximum customer

exposure

Activities

Phi Kappa Omega Fraternity - Sherman, Texas

October 2012 - May 2013

New Member Educator

. Re-chartered Phi Kappa Omega at the Austin College campus; one of eight

selected by Phi Kappa Omega alumni to bring back the traditions of the

fraternity to Austin College

. Organized and led new member education plan for a class of 12 new members

. Recruited one of the largest new member classes on the Austin College

campus, the largest in Phi Kappa Omega history; increased Fraternity

active membership by 150%

. Educated new members with the traditions and values of the Fraternity

Community Service Chair

. Organized on-campus volleyball tournament with Delta Phi Nu

. Successfully raised $250 for the North Texas Youth Connection

. Organized Fraternity to participate in Austin College's GreenServe and

Great Day of Service

Austin College Football - Sherman, Texas

August 2009 - January 2011

. Enhanced leadership qualities

. Worked as a team to accomplish goals on and off the field

. Sacrificed football to focus on academics

ADDITIONAL

. Honors: SCAC Academic Honors 2009, Dean Scholarship

. Technical Skills: Microsoft Office Suite, PC and Mac competent

. Volunteer Work: Meals on Wheels, Goodwill, Sherman Animal Control

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