Curriculum Vitae
Resume:
Curriculum Vitae
Payal Srivastav
Flat No-***B
Sec-99
Noida
*********@*****.***
CAREER OBJECTIVE
To work for an organization which enhances my abilities and work skills and
to achieve challenging position in the organization.
EDUCATIONAL QUALIFICATION
. B.COM. Passed from Dr. R.M.L. Awadh Univ. Faizabad in year 2005.
. SSC Passed from U.P. Board in year 2002.
. High School Passed from U.P. Board in year 2000
. Worked with Infosecure consulting Pvt. Ltd. As a Sr. Back office
Executive
March 2012 to June 2013.
. Worked with Ienergizer IT Services Pvt.LTD as a C.C.E
Process-Samsung
Sep 2010 to Dec 2011
. Worked with AEGIS BPO as a C.C.E
Process-Vodafone Customer Care.
Jan 2009 to June 2009
. Worked with Vertex Infocom Pvt.Ltd as a Counselor
March 2008 to Dec 2008
JOB RESPONSIBILITIES (Infosecure Consulting Pvt. Ltd.)
. MIS Report daily/weekly/monthly to Management.
. Interaction with client for payment of orders and legal documents.
. Handling all post sales activities & backend operations.
. Issuing Invoices and sending to the customers accordingly.
. Review Customer's complains and initiates solution timely and
effective manner.
. Managing Cancellation/Refund and keeping records.
. Generation of customer feedback to improve overall quality of process.
Professional Qualifications
. National Institute Of Finance and Accounts (CPA-NIFA ISO-9001).
. Certificate in Computer Management from Asha Academy of Computer
Education Faizabad.
STRENGTHS
. A good learner
. Self confidence
. Consistent Performer
. Self discipline
. Learning Attitude
PERSONAL DETAILS
Date of Birth : 17-01-1984.
Husband's name : Mr Ashish Srivastav
Sex : Female
Marital Status : Married
Languages Known : English, Hindi & Punjabi.
Nationality : Indian
Permanent Address : H.N-619 Awas Vikas Colony Amaniganj
Faizabad-224001
Uttar Pradesh, India
DECLARATION
I hereby declare that all the information given here are true to the best
of my knowledge and belief.
Date:
Place: Noida (Payal
Srivastav)
EXPERIENCE
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