RESUME
SANDEEP RAJ.H
Doodh bowli,
Umda bazar
Hyderabad - 500064 AP. Mob: 812-***-****
Email: ********@*****.***
Career Objective:
To pursue a challenging career in ITES by being associated with a
progressive organization that provides me an opportunity to utilize my
skills, stay updated with the latest trends and allows me to be a part of a
team that works dynamically towards the growth of the organization.
Educational Qualification:
1 Completed Graduation in year 2007 from Osmania University Hyd.
2 Completed Intermediate in year 2004 from B.S.R.V. Naidu Junior College
Hyd.
3 Completed S.S.C in year 2002 from National high school, lakkadkote,
Hyd.
Technical Skills:
. Operating System : WINDOWS - 95/98/2000 & XP.
. Database Applications : MS - Access.
Professional Experience:
BEACON GLOBAL IT SERVICES
OCT 2007 to Nov 24th 2008.
Job profile
. Worked as a Tele Sales Representative For (BPO).
. It was USA D2H Process ( Dish Network )
. Make calls to the international customers.
. Explain about the tariffs in details without any errors and
misguidance.
. Take customers basic and credential details.
. Send the sale details to the sales department in USA.
NANDAMURI WEB & IT SERVICES PVT.LTD
OCT 2009 to 31st July 2011.
Job profile
. Worked as a SME For (BPO).
. It was a Australian Telecom & Broadband Process ( Southern Telecom &
IInet )
. Take care of a team of 15 agents for the both processes.
. Take escalations and motivate the agents to get the sales.
. Take the customers basic and credential details.
. Send the sale details to the Australian credit check department.
IDEXCEL TECHNOLOGIES PVT LTD
Aug 1st 2011 to June 11th 2012.
Job Profile
. Worked as a Sr. Tele Sales Representative for (BPO).
. It was a UK B2B process - Utilities
. Make calls to the international business customers.
. Explain about the tariffs in details without any errors and
misguidance.
. Take previous contract and supplier details from the customers.
. Send the customer previous contract and supplier details to backend
department.
SIMTRA INFOTECH SOLUTIONS
July 1st 2012 to July 31st 2013
Job Profile
. Worked as a Team Lead For (BPO).
. It was a USA Semi-Technical process.
. Take care a team of 10 agents for the both processes.
. Take escalations and motivate the agents to get the sales done.
. Take the customers basic details and make them pay the payment online.
Personal Traits:
1. Quick learner motivated and dedicated to getting the job done right.
1. Result oriented and focused approach towards the task and challenge at
hand.
1. Strong communication skills. Work well with others at various levels.
1. Consistent, Courteous and Professional.
1. Able to travel as needed.
Personal Profile:
Father's Name : Satish Raj.H
Date of Birth : 04-04-1987
Gender : Male
Marital status : Unmarried
Nationality : Indian
Languages Known : English, Telugu and Hindi.
References : Will be furnished on request
Hobbies : Listening soft Music.
(Sandeep raj.H)